Sr Program Manager, ABCS Technology Experience
Job summaryAmazon Business is one of Amazon's fastest growing new initiatives, providing business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes.
We are obsessed with our customers and in Amazon Business Customer Support, we make their experience delightful.
We identify and drive business centric solutions by solving complex technical problems with ingenuity and simplicity, always seeking automation.
We're making history and the good news is that we've only just begun.
The Amazon Business Customer Support team is responsible for supporting individual professionals, businesses and institutions that buy products in individual or bulk quantities to run their business smoothly.
As a Program Manager on our team, you will coordinate Amazon Business projects, working closely with global and regional leaders ensuring successful implementation.
In this role, you will deliver program updates to senior management in written and verbal formats.
You must be able to succeed in an entrepreneurial environment, and be able to cut through ambiguity and set priorities.
This means you are not only able to develop and drive high-level critical initiatives, but can also roll up your sleeves, dig in and get the job done.
You will partner with product management, operations, and other technical teams internally and externally across Amazon Business to achieve your goals and initiatives.
The ideal candidate for this position will possess deep knowledge and expertise effective program management and supporting mechanisms, and is expected to develop a broad understanding of business and operations across the organization.
As well as excellent organization skills, you will need to be comfortable working with raw data sources to establish clear insight.
The ideal candidate sees around corners, is biased for action in ensuring the team is set up for success in achieving our goals, and earns trust through broad stakeholder influence.
This role will play an important role through the business planning process and will get exposure to senior leadership across the broader Amazon Business organization.
Key job responsibilitieso Co-owner with ABCS Ops and AB Tech teams of long-term project strategy and goalso Program manage tech changes cooperating with tech and Operational teamso Provide timely insight to the Senior Leadership on performance and progress towards migration goalso Analyzing data to identify opportunity for improvement and set priorityo Coordinate with tech and Ops teams for the design and delivery of tech solutionso Break down issues and drive investigation/discussions to ensure they are resolved and do not occur againo Interacting with stakeholders at multiple levels facilitating dynamic collaboration with the business and technical teams to define and deliver solutionso Anticipating bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraintso Remaining flexible to changing priorities, open to new ideas, and have the customer success firmly as the focus.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are obsessed with our customers and in Amazon Business Customer Support, we make their experience delightful.
We identify and drive business centric solutions by solving complex technical problems with ingenuity and simplicity, always seeking automation.
We're making history and the good news is that we've only just begun.
The Amazon Business Customer Support team is responsible for supporting individual professionals, businesses and institutions that buy products in individual or bulk quantities to run their business smoothly.
As a Program Manager on our team, you will coordinate Amazon Business projects, working closely with global and regional leaders ensuring successful implementation.
In this role, you will deliver program updates to senior management in written and verbal formats.
You must be able to succeed in an entrepreneurial environment, and be able to cut through ambiguity and set priorities.
This means you are not only able to develop and drive high-level critical initiatives, but can also roll up your sleeves, dig in and get the job done.
You will partner with product management, operations, and other technical teams internally and externally across Amazon Business to achieve your goals and initiatives.
The ideal candidate for this position will possess deep knowledge and expertise effective program management and supporting mechanisms, and is expected to develop a broad understanding of business and operations across the organization.
As well as excellent organization skills, you will need to be comfortable working with raw data sources to establish clear insight.
The ideal candidate sees around corners, is biased for action in ensuring the team is set up for success in achieving our goals, and earns trust through broad stakeholder influence.
This role will play an important role through the business planning process and will get exposure to senior leadership across the broader Amazon Business organization.
Key job responsibilitieso Co-owner with ABCS Ops and AB Tech teams of long-term project strategy and goalso Program manage tech changes cooperating with tech and Operational teamso Provide timely insight to the Senior Leadership on performance and progress towards migration goalso Analyzing data to identify opportunity for improvement and set priorityo Coordinate with tech and Ops teams for the design and delivery of tech solutionso Break down issues and drive investigation/discussions to ensure they are resolved and do not occur againo Interacting with stakeholders at multiple levels facilitating dynamic collaboration with the business and technical teams to define and deliver solutionso Anticipating bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraintso Remaining flexible to changing priorities, open to new ideas, and have the customer success firmly as the focus.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
