Infrastructure Operations Analyst (Mainframe)
3.
5 Quick Apply Full-time 14 hours ago Full Job Description Overview Infrastructure Operations Analyst- Mainframe Our Team Technology Services Group (TSG) powers BNY Mellon by providing scale, capacity and capability to deliver the critical technology required to operate the global financial services markets.
TSG is defined by three core values:
Creative innovators, delivering excellence and simplicity Always doing the right thing for the bank, colleagues, and clients Fostering a collaborative, diverse and inclusive environment, where we challenge each other to execute as one TSG team Our Enterprise capacity management data centre and operations deliver the critical technology capacity that powers the bank's system.
We provide industry leading technologies for timely execution of critical processing and operate the bank's Global Data Centre 24x7x365 with highest service Resiliency and Stability.
The Role As an Infrastructure Operations Analyst, candidate will join our Global Mainframe Operations team.
Candidate will be responsible for monitoring, controlling and operating complex Mainframe systems, networks, applications, Batch management in a Sysplex environment.
Provide first-level problem diagnosis and technical support to customers, resolving moderately complex issues/inquiries regarding systems, applications and Identify system operational and performance problems.
Ability to utilize MVS and JES2 commands to display and interact with Mainframe hardware/peripherals.
The candidate will be an Operations Analyst, involving in troubleshooting, problem solving, Incident handling, actively engaged in priority calls, engage other technology teams when required and bring the issues to resolution.
Key Responsibilities Responsible for the day-to-day operations of the TSO mainframe computing facilities ensuring high customer availability.
Monitor system consoles for unusual conditions, analyse failures, determine root causes, develop, and implement actions to fix issues and improve system availability.
Identify system operational and performance problems.
Understand and able to diagnose console messages and WTOR's.
Co-ordinate with team of system programmers, production control staff and business application teams.
Provide Disaster Recovery capabilities to support all production system and application needs to ensure the availability of all deliverables associated with the highest quality of service.
Participation in Priority calls / adhoc calls and with effective communication and technical skills, driving It towards incident closure with effective troubleshooting skills Qualifications Required:
Bachelor's degree in computer science or a related discipline or equivalent work experience required 0-1 years of experience required; related internship experience is a plus.
Knowledge on Mainframe Operating Systems.
Strong fundamental knowledge on Mainframe console operations concepts.
Knowledge / Work Experience / Operational support Experience in MVS Commands and JES2 Commands.
Hands on with Shutdown / IPL procedure and HMC Activities.
Knowledge on SYSPLEX environment / Mainframe hardware / CICS, DB2, IMS, VTAM, etc Experience in participation of priority issues / calls with external / internal clients for troubleshooting issues, problem solving and possessing excellent communications skills.
Experience in operations of Service Management tools like Remedy / ServiceNow, Monitoring of real time dashboards for infrastructure, file delivery failures, monitoring and handling incident queue etc.
Preferred:
GDPS knowledge MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS Minorities/Females/Individuals with Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Resolves reports of various infrastructure problems dealing with the mainframe, mid-range, distributed, web, and PC environments.
Works with users and management to install infrastructure software to establish and maintain the integrity of the software products life cycle.
Assists with implementation and maintenance activities for computer system software and configurations.
Performs environment health checks as per the procedures and request provisioning.
Assists in coordinating changes to software configurations.
Designs, codes, and implements infrastructure software.
Assists management and users with basic hardware and software needs when recommendations are made for upgrades or new purchases.
Assists more senior members of the middleware team with the installation, configuration and development of middleware utility programs and related distributed system software on multiple mainframe/distributed hardware/software environments.
Aids the middleware team in providing on-site and on-call support through analysis and research.
Communicates both formally and informally with customers and end users.
Contributes to the achievement of team objectives MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in computer science or a related discipline or equivalent work experience required0-1 years of experience required; related internship experience is a plus.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals with Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle.
BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets.
BNY Mellon remains one of the safest, most trusted and admired companies.
Every day our employees make their mark by helping clients better manage and service their financial assets around the world.
Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets.
It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart.
Make your mark:
bnymellon.
com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Job Type:
Full-time Job Type:
Full-time Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Quick Apply Full-time 14 hours ago Full Job Description Overview Infrastructure Operations Analyst- Mainframe Our Team Technology Services Group (TSG) powers BNY Mellon by providing scale, capacity and capability to deliver the critical technology required to operate the global financial services markets.
TSG is defined by three core values:
Creative innovators, delivering excellence and simplicity Always doing the right thing for the bank, colleagues, and clients Fostering a collaborative, diverse and inclusive environment, where we challenge each other to execute as one TSG team Our Enterprise capacity management data centre and operations deliver the critical technology capacity that powers the bank's system.
We provide industry leading technologies for timely execution of critical processing and operate the bank's Global Data Centre 24x7x365 with highest service Resiliency and Stability.
The Role As an Infrastructure Operations Analyst, candidate will join our Global Mainframe Operations team.
Candidate will be responsible for monitoring, controlling and operating complex Mainframe systems, networks, applications, Batch management in a Sysplex environment.
Provide first-level problem diagnosis and technical support to customers, resolving moderately complex issues/inquiries regarding systems, applications and Identify system operational and performance problems.
Ability to utilize MVS and JES2 commands to display and interact with Mainframe hardware/peripherals.
The candidate will be an Operations Analyst, involving in troubleshooting, problem solving, Incident handling, actively engaged in priority calls, engage other technology teams when required and bring the issues to resolution.
Key Responsibilities Responsible for the day-to-day operations of the TSO mainframe computing facilities ensuring high customer availability.
Monitor system consoles for unusual conditions, analyse failures, determine root causes, develop, and implement actions to fix issues and improve system availability.
Identify system operational and performance problems.
Understand and able to diagnose console messages and WTOR's.
Co-ordinate with team of system programmers, production control staff and business application teams.
Provide Disaster Recovery capabilities to support all production system and application needs to ensure the availability of all deliverables associated with the highest quality of service.
Participation in Priority calls / adhoc calls and with effective communication and technical skills, driving It towards incident closure with effective troubleshooting skills Qualifications Required:
Bachelor's degree in computer science or a related discipline or equivalent work experience required 0-1 years of experience required; related internship experience is a plus.
Knowledge on Mainframe Operating Systems.
Strong fundamental knowledge on Mainframe console operations concepts.
Knowledge / Work Experience / Operational support Experience in MVS Commands and JES2 Commands.
Hands on with Shutdown / IPL procedure and HMC Activities.
Knowledge on SYSPLEX environment / Mainframe hardware / CICS, DB2, IMS, VTAM, etc Experience in participation of priority issues / calls with external / internal clients for troubleshooting issues, problem solving and possessing excellent communications skills.
Experience in operations of Service Management tools like Remedy / ServiceNow, Monitoring of real time dashboards for infrastructure, file delivery failures, monitoring and handling incident queue etc.
Preferred:
GDPS knowledge MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS Minorities/Females/Individuals with Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Resolves reports of various infrastructure problems dealing with the mainframe, mid-range, distributed, web, and PC environments.
Works with users and management to install infrastructure software to establish and maintain the integrity of the software products life cycle.
Assists with implementation and maintenance activities for computer system software and configurations.
Performs environment health checks as per the procedures and request provisioning.
Assists in coordinating changes to software configurations.
Designs, codes, and implements infrastructure software.
Assists management and users with basic hardware and software needs when recommendations are made for upgrades or new purchases.
Assists more senior members of the middleware team with the installation, configuration and development of middleware utility programs and related distributed system software on multiple mainframe/distributed hardware/software environments.
Aids the middleware team in providing on-site and on-call support through analysis and research.
Communicates both formally and informally with customers and end users.
Contributes to the achievement of team objectives MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in computer science or a related discipline or equivalent work experience required0-1 years of experience required; related internship experience is a plus.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals with Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle.
BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets.
BNY Mellon remains one of the safest, most trusted and admired companies.
Every day our employees make their mark by helping clients better manage and service their financial assets around the world.
Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets.
It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart.
Make your mark:
bnymellon.
com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Job Type:
Full-time Job Type:
Full-time Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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