Call Center Agent - Intake Advisor (Hybrid) 3:00pm-11:30pm Thurs & Fri Off
Nashville, TN Nashville, TN Full-time Full-time From $19 an hour From $19 an hour 5 days ago 5 days ago 5 days ago Are you ready to expand your career in telephony customer service? If so, Acadia Healthcare's centralized intake support center could be the perfect fit for you.
Our collaborative training and performance-based career progression approaches will give you the tools to be successful and recognition when you are.
Work with some of the leaders in the field, utilizing proven strategies and best practice and innovative technologies to help those in need.
Be a part of something special, and join us in our efforts to increase access to care and help improve the lives we touch!
Job Description:
Acadia Healthcare, a national provider of behavioral healthcare services, is looking for a full-time intake advisor to start today at our intake support call center.
The role includes answering and responding to calls from clinical professionals, prospective clients, and their family members who are inquiring about our services and seeking treatment for addiction and behavioral health concerns.
FLEXIBILITY & EMPLOYEE
Benefits:
At Acadia, we understand the importance of having a healthy work-life balance.
We recognize that a healthy balance starts with providing a greater degree of flexibility with respect to where and when we work.
Our hybrid work model, coupled with the list below, is just one of the updates we've made to our employee benefits package.
Apply today to learn more.
Sign on bonuses after 6 months and 12 months of employment 20 Total Days of PTO (Year 1) 2-Remote Days per Week Quick advancement with pay increases typical in first 12 months Competitive pay and performance-based bonuses included with this position WHY THIS IS A GREAT OPPORTUNITY:
As behavioral healthcare continues to be one of the most rapidly growing industries, so does the need for treatment services and individuals to help connect people with those services.
At Acadia Healthcare, we are looking for an empathetic and reliable individual who can help connect callers with the treatment services they need.
We have the best platforms, people, processes, and leaders to help you grow and succeed.
Acadia blends the stability of a public company with a fast-growth mindset, which creates regular opportunities for advancement -- combining the best qualities of both large and small companies.
THE CULTURE:
We consider ourselves to be the best behavioral healthcare intake support call center in the country, not because we are the largest, but because of the care we help provide, as well as the culture we have developed within our team.
Our team supports all 250-plus behavioral healthcare and addiction treatment programs throughout the United States and Puerto Rico.
Our team dynamic prioritizes clear and constant communication, an attitude of collaboration, empathy and support for the individuals we help, and attention to detail.
If you are ready to be a part of something special, take the time to chat with us.
At the very least, you might meet some cool people.
Essential Functions:
Answer calls and help callers gain access to treatment Quickly learn and apply processes for handling high call volumes Accurately collect and input caller info into our customer relationship management system Meet and/or exceed call handling goals Provide exceptional customer service by listening and responding to client requests Participate in department training and development activities to increase knowledge of behavioral health disorders and the treatment offerings of Acadia's facilities Use appropriate channels to report concerns and complaints in a timely fashion Perform other duties as assigned About Us:
Acadia Healthcare is an international provider of behavioral healthcare services, with mental health and addiction treatment facilities throughout the United States and Puerto Rico.
At Acadia Healthcare, we promote a healthy work environment where teams openly collaborate, encourage one another, and strive for professional growth.
Our progressive culture is one that offers an open forum for discussion, problem-solving, and instituting new ideas.
Job Type:
Full-time Pay:
From $19.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Medical specialties:
Addiction Medicine Schedule:
8 hour shift Day shift Evening shift Weekend availability Ability to commute/relocate:
Nashville, TN 37211:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you able to work 3:
00pm - 11:
30pm on Saturday, Sunday, Monday, Tuesday and Wednesday? Off Thursday and Friday every week.
Education:
High school or equivalent (Required) Work Location:
Hybrid remote in Nashville, TN 37211 FLEXIBILITY & EMPLOYEE
Benefits:
At Acadia, we understand the importance of having a healthy work-life balance.
We recognize that a healthy balance starts with providing a greater degree of flexibility with respect to where and when we work.
Our hybrid work model, coupled with the list below, is just one of the updates we've made to our employee benefits package.
Apply today to learn more.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our collaborative training and performance-based career progression approaches will give you the tools to be successful and recognition when you are.
Work with some of the leaders in the field, utilizing proven strategies and best practice and innovative technologies to help those in need.
Be a part of something special, and join us in our efforts to increase access to care and help improve the lives we touch!
Job Description:
Acadia Healthcare, a national provider of behavioral healthcare services, is looking for a full-time intake advisor to start today at our intake support call center.
The role includes answering and responding to calls from clinical professionals, prospective clients, and their family members who are inquiring about our services and seeking treatment for addiction and behavioral health concerns.
FLEXIBILITY & EMPLOYEE
Benefits:
At Acadia, we understand the importance of having a healthy work-life balance.
We recognize that a healthy balance starts with providing a greater degree of flexibility with respect to where and when we work.
Our hybrid work model, coupled with the list below, is just one of the updates we've made to our employee benefits package.
Apply today to learn more.
Sign on bonuses after 6 months and 12 months of employment 20 Total Days of PTO (Year 1) 2-Remote Days per Week Quick advancement with pay increases typical in first 12 months Competitive pay and performance-based bonuses included with this position WHY THIS IS A GREAT OPPORTUNITY:
As behavioral healthcare continues to be one of the most rapidly growing industries, so does the need for treatment services and individuals to help connect people with those services.
At Acadia Healthcare, we are looking for an empathetic and reliable individual who can help connect callers with the treatment services they need.
We have the best platforms, people, processes, and leaders to help you grow and succeed.
Acadia blends the stability of a public company with a fast-growth mindset, which creates regular opportunities for advancement -- combining the best qualities of both large and small companies.
THE CULTURE:
We consider ourselves to be the best behavioral healthcare intake support call center in the country, not because we are the largest, but because of the care we help provide, as well as the culture we have developed within our team.
Our team supports all 250-plus behavioral healthcare and addiction treatment programs throughout the United States and Puerto Rico.
Our team dynamic prioritizes clear and constant communication, an attitude of collaboration, empathy and support for the individuals we help, and attention to detail.
If you are ready to be a part of something special, take the time to chat with us.
At the very least, you might meet some cool people.
Essential Functions:
Answer calls and help callers gain access to treatment Quickly learn and apply processes for handling high call volumes Accurately collect and input caller info into our customer relationship management system Meet and/or exceed call handling goals Provide exceptional customer service by listening and responding to client requests Participate in department training and development activities to increase knowledge of behavioral health disorders and the treatment offerings of Acadia's facilities Use appropriate channels to report concerns and complaints in a timely fashion Perform other duties as assigned About Us:
Acadia Healthcare is an international provider of behavioral healthcare services, with mental health and addiction treatment facilities throughout the United States and Puerto Rico.
At Acadia Healthcare, we promote a healthy work environment where teams openly collaborate, encourage one another, and strive for professional growth.
Our progressive culture is one that offers an open forum for discussion, problem-solving, and instituting new ideas.
Job Type:
Full-time Pay:
From $19.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Medical specialties:
Addiction Medicine Schedule:
8 hour shift Day shift Evening shift Weekend availability Ability to commute/relocate:
Nashville, TN 37211:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you able to work 3:
00pm - 11:
30pm on Saturday, Sunday, Monday, Tuesday and Wednesday? Off Thursday and Friday every week.
Education:
High school or equivalent (Required) Work Location:
Hybrid remote in Nashville, TN 37211 FLEXIBILITY & EMPLOYEE
Benefits:
At Acadia, we understand the importance of having a healthy work-life balance.
We recognize that a healthy balance starts with providing a greater degree of flexibility with respect to where and when we work.
Our hybrid work model, coupled with the list below, is just one of the updates we've made to our employee benefits package.
Apply today to learn more.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
