Senior Program Manager
At Amazon, we're working to be the most Customer-centric company on earth.
One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders.
The goal of Amazon is to build a world class last mile operation.
Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.
At Amazon we are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP).
Amazon works directly with DSPs to make deliveries to our customers.
As a DSP, these high-performing drivers can now be their own boss managing a fleet of up to 40 branded vans delivering Amazon packages.
We are looking for a Senior Program Manager to join the Last Mile Network Health team.
This person will drive operational improvements and reporting for the end-of-life cycle Delivery Service Partners process.
This includes working closely with operations stakeholders, account managers, legal and other internal teams.
Key job responsibilities- Lead the continued development of DSP offboarding processes- Oversee the adoption and improvement of standard work- Implement measurement controls (metrics and reports) for offboarding standards- Work with cross-functional teams to solve complex logistics problems affecting DSPs- Work with technology teams and product managers to develop new tools and systems to support the growth of the business- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customersWe are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders.
The goal of Amazon is to build a world class last mile operation.
Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.
At Amazon we are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP).
Amazon works directly with DSPs to make deliveries to our customers.
As a DSP, these high-performing drivers can now be their own boss managing a fleet of up to 40 branded vans delivering Amazon packages.
We are looking for a Senior Program Manager to join the Last Mile Network Health team.
This person will drive operational improvements and reporting for the end-of-life cycle Delivery Service Partners process.
This includes working closely with operations stakeholders, account managers, legal and other internal teams.
Key job responsibilities- Lead the continued development of DSP offboarding processes- Oversee the adoption and improvement of standard work- Implement measurement controls (metrics and reports) for offboarding standards- Work with cross-functional teams to solve complex logistics problems affecting DSPs- Work with technology teams and product managers to develop new tools and systems to support the growth of the business- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customersWe are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
