Communications Tech Infra Program Mgr, OpsTech Engineering
Amazon OpsTech Engineering is seeking an experienced Technical Infrastructure Program Manager to scale the impact of our leadership team and Operational Excellence Programs.
You will own setting the agenda and standards of our Weekly Operational Review, planning, coordinating, organizational communications, maintaining working backwards timings for key document creation, capturing outcomes, and leading retrospectives.
In this role, you will:
- Focus on details, planning, and communicating change to the organization - Understand business priorities- Proactively drive improvements to build capacity for the leadership team.
- Complete complex tasks quickly & autonomously- React with urgency to situations that require quick turnaround- Take effective action without having to know the whole picture- Engage with leaders throughout the OTIE org and identify and partner with key owners to impact OE- Establish KPI's, increase customer satisfaction and Operational Excellence year over year.
- Partner with the Correction of Errors process team to reduce defects.
- Identify areas of improvement and drive initiatives to address failures in systems and/or process.
This role will require you to work successfully in a team environment; building effective, working relationships inside and outside of the group.
Finally, have fun at work and help others do the same!This role will include travel 4 times a year.
Key job responsibilitiesThe primary responsibility of this role will be to lead set the agenda, confirm presenters for each topic, and lead the Weekly Operational Review with leadership.
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA Boston, MA, USA Nashville, TN, USA Quincy, MA, USA Seattle, WA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
You will own setting the agenda and standards of our Weekly Operational Review, planning, coordinating, organizational communications, maintaining working backwards timings for key document creation, capturing outcomes, and leading retrospectives.
In this role, you will:
- Focus on details, planning, and communicating change to the organization - Understand business priorities- Proactively drive improvements to build capacity for the leadership team.
- Complete complex tasks quickly & autonomously- React with urgency to situations that require quick turnaround- Take effective action without having to know the whole picture- Engage with leaders throughout the OTIE org and identify and partner with key owners to impact OE- Establish KPI's, increase customer satisfaction and Operational Excellence year over year.
- Partner with the Correction of Errors process team to reduce defects.
- Identify areas of improvement and drive initiatives to address failures in systems and/or process.
This role will require you to work successfully in a team environment; building effective, working relationships inside and outside of the group.
Finally, have fun at work and help others do the same!This role will include travel 4 times a year.
Key job responsibilitiesThe primary responsibility of this role will be to lead set the agenda, confirm presenters for each topic, and lead the Weekly Operational Review with leadership.
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA Boston, MA, USA Nashville, TN, USA Quincy, MA, USA Seattle, WA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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