Sr. Program Manager, Payroll, Value Added Services
At Amazon, we're working to be the most customer-centric company on earth by constantly evolving how we deliver customers' orders.
Our goal is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
We are doing so by pioneering new products and services in the last mile space, including the Delivery Service Partner (DSP) program.
Since the program launched in 2018, 2,500
DSPs have built their own businesses with Amazon, creating 275,000
jobs and delivering over a billion packages to customers around the world.
The DSP Value Added Services (VAS) team is part of our last mile organization responsible for identifying and partnering with vendors as they design and launch services that enable DSPs to deliver for our customers and managing those vendors along the way.
We are seeking a Sr.
Program Manager who will be responsible for managing the lifecycle of third-party payroll programs available to DSPs owning the definition and execution of a roadmap that improves the DSP experience and will continuously evaluate program health to ensure the products and services offered are fit for purpose.
This person will be comfortable in a highly ambiguous, fast-paced and ever-changing environment and will be willing to roll-up their sleeves as needed.
He or she will proactively deliver business and senior leader reviews, aligning teams toward coherent strategies that move the needle on quality, cost and choice.
This will be a highly visible role, meaning that the optimal candidate will be adept at building consensus and able to represent, verbally and in writing, complex decisions, trade-offs, and potential solutions clearly to senior leadership.
A strong candidate will be able to dive deep, identify root causes, and move between strategy and execution on a daily basis.
He or she will have a proven track record in taking end-to-end ownership and successfully delivering results in a fast-paced business environment.
Required travel:
up to 25% expectedKey job responsibilities- Owning program strategy, end to end delivery, and communicating results to senior leadership- Ability to work effectively with various teams of different backgrounds- Experience creating and tracking key performance indicators to drive process improvements and evaluate program health- Experience working with payroll systems - Ability to translate business requirements into non-technical, lay terms- Demonstrated experience managing third party relationships and prioritizing resourcesWe are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our goal is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
We are doing so by pioneering new products and services in the last mile space, including the Delivery Service Partner (DSP) program.
Since the program launched in 2018, 2,500
DSPs have built their own businesses with Amazon, creating 275,000
jobs and delivering over a billion packages to customers around the world.
The DSP Value Added Services (VAS) team is part of our last mile organization responsible for identifying and partnering with vendors as they design and launch services that enable DSPs to deliver for our customers and managing those vendors along the way.
We are seeking a Sr.
Program Manager who will be responsible for managing the lifecycle of third-party payroll programs available to DSPs owning the definition and execution of a roadmap that improves the DSP experience and will continuously evaluate program health to ensure the products and services offered are fit for purpose.
This person will be comfortable in a highly ambiguous, fast-paced and ever-changing environment and will be willing to roll-up their sleeves as needed.
He or she will proactively deliver business and senior leader reviews, aligning teams toward coherent strategies that move the needle on quality, cost and choice.
This will be a highly visible role, meaning that the optimal candidate will be adept at building consensus and able to represent, verbally and in writing, complex decisions, trade-offs, and potential solutions clearly to senior leadership.
A strong candidate will be able to dive deep, identify root causes, and move between strategy and execution on a daily basis.
He or she will have a proven track record in taking end-to-end ownership and successfully delivering results in a fast-paced business environment.
Required travel:
up to 25% expectedKey job responsibilities- Owning program strategy, end to end delivery, and communicating results to senior leadership- Ability to work effectively with various teams of different backgrounds- Experience creating and tracking key performance indicators to drive process improvements and evaluate program health- Experience working with payroll systems - Ability to translate business requirements into non-technical, lay terms- Demonstrated experience managing third party relationships and prioritizing resourcesWe are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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