Program Manager
Role can be located in Seattle or Phoenix Are you a visionary personality looking for an opportunity to think big and deliver results? Can you work on developing a holistic long-term Transportation Network strategy that will optimally flow millions of items from thousands of vendors to tens of millions of customers? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our Customer and working backwards? Do you want to be part of a newly formed and growing organization that is designing and launching new business models across the world? If so, Amazon Last Mile Delivery is looking for you.
The Last Mile Delivery team is looking for a Middle Mile Planning Manager to plan middle mile configurations and connectivity for new and existing rural delivery stations across North America.
Amazon Rural Last Mile Delivery is an emerging organization that executes delivery of small parcel and heavy/bulky packages across North America.
We merge multiple service types to enhance the customer experience in communities which we don't currently serve.
The Middle Mile Planning Program Manager role will be diving deep into configurations and data while simultaneously thinking big, building long-term strategic designs that optimize for cost, coverage, speed, and, most importantly, Customer experience.
The candidate will communicate these designs and strategic visions to leadership across retail, transportation operations, technology teams, and senior leadership.
Influencer:
Innovative leader that will identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.
Leader:
Lead teams to consistently deliver valuable projects.
Doer:
Deliver end-to-end operations projects, working through the many obstacles along the way.
Communicator:
Communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary.
Problem Solver:
Utilize exceptional problem-solving skills to work through difficult challenges.
Results driven:
Take stretch goals and wow the internal and external customers with exceptional outcomes.
Key job responsibilitiesUtilize exceptional problem-solving skills to work through difficult challenges,o Define plans and lead project charters in middle mile planning and strategy for RSR that aligns with volume and attainment goals as planned, provides insight into optimized network planning structure and collaborates with stakeholders for timely implementations.
o Provide connections and attainment guidance basing on middle mile viability to stratify selected Metropolitan Service Areas (MSA) for launch in RSR topology planning.
o Regularly review attainment and volume performance in the network and proactively seek out connection improvements building stakeholder buy in and alignment from upstream and downstream partners.
o Communicate status and issues in volume attainment to drive required resources.
o Influences external teams to align with RSR program goals and capabilities, to deliver optimal middle mile solves that eliminate blockers to volume attainment for the network.
o Ideate and unleash all potential solutions including tech for middle mile and prioritizes those implementations to optimize for quality, speed and cost to drive network efficiencies in RSR.
o Lead and solve daily operational issues with various stakeholders and further coordinate with tech/product teams to enable tech/product enhancements.
o Travel domestically up to 25%.
Rural Super Rural is building a delivery strategy for low density areas in US & Canada.
This role will help define Network Planning approaches to effectively provide these services.
The role requires use of Advanced Excel, SQL and Tableau along with background in middle mile and last mile logistics.
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA Seattle, WA, USA Tempe, AZ, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Last Mile Delivery team is looking for a Middle Mile Planning Manager to plan middle mile configurations and connectivity for new and existing rural delivery stations across North America.
Amazon Rural Last Mile Delivery is an emerging organization that executes delivery of small parcel and heavy/bulky packages across North America.
We merge multiple service types to enhance the customer experience in communities which we don't currently serve.
The Middle Mile Planning Program Manager role will be diving deep into configurations and data while simultaneously thinking big, building long-term strategic designs that optimize for cost, coverage, speed, and, most importantly, Customer experience.
The candidate will communicate these designs and strategic visions to leadership across retail, transportation operations, technology teams, and senior leadership.
Influencer:
Innovative leader that will identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.
Leader:
Lead teams to consistently deliver valuable projects.
Doer:
Deliver end-to-end operations projects, working through the many obstacles along the way.
Communicator:
Communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary.
Problem Solver:
Utilize exceptional problem-solving skills to work through difficult challenges.
Results driven:
Take stretch goals and wow the internal and external customers with exceptional outcomes.
Key job responsibilitiesUtilize exceptional problem-solving skills to work through difficult challenges,o Define plans and lead project charters in middle mile planning and strategy for RSR that aligns with volume and attainment goals as planned, provides insight into optimized network planning structure and collaborates with stakeholders for timely implementations.
o Provide connections and attainment guidance basing on middle mile viability to stratify selected Metropolitan Service Areas (MSA) for launch in RSR topology planning.
o Regularly review attainment and volume performance in the network and proactively seek out connection improvements building stakeholder buy in and alignment from upstream and downstream partners.
o Communicate status and issues in volume attainment to drive required resources.
o Influences external teams to align with RSR program goals and capabilities, to deliver optimal middle mile solves that eliminate blockers to volume attainment for the network.
o Ideate and unleash all potential solutions including tech for middle mile and prioritizes those implementations to optimize for quality, speed and cost to drive network efficiencies in RSR.
o Lead and solve daily operational issues with various stakeholders and further coordinate with tech/product teams to enable tech/product enhancements.
o Travel domestically up to 25%.
Rural Super Rural is building a delivery strategy for low density areas in US & Canada.
This role will help define Network Planning approaches to effectively provide these services.
The role requires use of Advanced Excel, SQL and Tableau along with background in middle mile and last mile logistics.
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA Seattle, WA, USA Tempe, AZ, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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