Sr. Technical Program Manager, Amazon Fulfillment Technologies (AFT) - Workforce Optimization
Our team is looking for a Senior Technical Program Manager who loves listening to our customers, working as a team, and proactively taking the lead whenever necessary.
This is an opportunity to build and improve systems that will help Fulfillment Centers (FCs i.
e.
Amazon Warehouses) around the world to operate efficiently by providing information and insights to FC operators and software services which rely on real time information for planning and staffing.
These systems provide aggregate data and help build an end-to-end picture of FC state to help users make key decisions to improve efficiency and staff optimally.
These decisions impact delivery of packages to Amazon customers.
Your work will directly influence Amazon business and customer promise.
As a member of this team, you will get the opportunity to work on highly visible, innovative projects that directly impact the customer experience.
You will be involved in all the aspects of the software development cycle including scoping, design, implementation, testing & delivery of your product.
The position has great opportunity for growth.
Key job responsibilitiesIn this position you will lead multiple programs to deliver solutions that help users make key decisions to improve efficiency and staff optimally.
You will be responsible for driving the technical direction for a multiple large programs.
You will work with Software Managers, Program Managers, Product Managers, and Software Developers across organizations to define our roadmaps and deliver solutions.
You should be able to take large, complex and ambiguous business requirements, and break them down into manageable projects, write functional specifications, and then deliver them in a successful and timely manner.
You should be equally comfortable digging into business requirements as you are drilling into architecture and design with development teams.
You are not fazed by ambiguity or competing priorities.
You anticipate bottlenecks and are an expert at balancing business needs versus technical constraints to move projects forward quickly.
Successful candidates will have a technical background, be detail driven, have excellent problem solving abilities, and be able to communicate and influence at all levels.
A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children.
Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
1.
Medical, Dental, and Vision Coverage2.
Maternity and Parental Leave Options3.
Paid Time Off (PTO)4.
401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.
If you're passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network.
We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people.
We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
Workforce OptimizationAFT's Workforce Optimization team delivers innovative platforms and products to automate labor management and staffing decisions across processes and functions at Amazon's global fulfillment network locations.
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
This is an opportunity to build and improve systems that will help Fulfillment Centers (FCs i.
e.
Amazon Warehouses) around the world to operate efficiently by providing information and insights to FC operators and software services which rely on real time information for planning and staffing.
These systems provide aggregate data and help build an end-to-end picture of FC state to help users make key decisions to improve efficiency and staff optimally.
These decisions impact delivery of packages to Amazon customers.
Your work will directly influence Amazon business and customer promise.
As a member of this team, you will get the opportunity to work on highly visible, innovative projects that directly impact the customer experience.
You will be involved in all the aspects of the software development cycle including scoping, design, implementation, testing & delivery of your product.
The position has great opportunity for growth.
Key job responsibilitiesIn this position you will lead multiple programs to deliver solutions that help users make key decisions to improve efficiency and staff optimally.
You will be responsible for driving the technical direction for a multiple large programs.
You will work with Software Managers, Program Managers, Product Managers, and Software Developers across organizations to define our roadmaps and deliver solutions.
You should be able to take large, complex and ambiguous business requirements, and break them down into manageable projects, write functional specifications, and then deliver them in a successful and timely manner.
You should be equally comfortable digging into business requirements as you are drilling into architecture and design with development teams.
You are not fazed by ambiguity or competing priorities.
You anticipate bottlenecks and are an expert at balancing business needs versus technical constraints to move projects forward quickly.
Successful candidates will have a technical background, be detail driven, have excellent problem solving abilities, and be able to communicate and influence at all levels.
A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children.
Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
1.
Medical, Dental, and Vision Coverage2.
Maternity and Parental Leave Options3.
Paid Time Off (PTO)4.
401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.
If you're passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network.
We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people.
We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
Workforce OptimizationAFT's Workforce Optimization team delivers innovative platforms and products to automate labor management and staffing decisions across processes and functions at Amazon's global fulfillment network locations.
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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