Office Manager
Company Name:
Nashville Machine Service
Nashville Machineis one of Tennessee's most widely respected companies, offering mechanical contracting, machine shop services, elevator services, and building systems service. We have been part of the Nashville community for the last 110 years and are constantly evolving with the times. Read about our history in the Nashville Business Journal here:Nashville Machine weathers ups and downs. Our success is a reflection of the team we employ. We encourage our team to be the best that our industry and community has to offer. This is achieved through providing our staff with the tools, training, and mentoring that they need to be successful. We are a team, not just a company. We believe that in order to create an environment of teamwork that accountability must be at the forefront of our plan.
Why choose Nashville Machine?
PaidHolidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas
As an NMC employee, benefits will be provided. (holidays, vacation, sick, insurance and retirement)
NMC is a founding member of The Unified Group, this group is used for best practices, personal develop and business development of the service division.
Primary Job Function:
Determine responsibilities and authorities within the billing office staff by position descriptions and by counseling the individuals concerned to understand their responsibilities and authorities.
Develop performance standards for positions within the billing department and establish a means of measurement. Secure understanding and agreement with the standards by the individuals concerned.
Secure compliance within the accounting staff of all company procedures and policies.
Establish and improve accounting staff procedures and policies, consistent with company procedures and policy.
Analyzes and organizes office operations and procedures such as bookkeeping, preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services.
Train, direct and evaluate subordinates in the effective application of credit and collections policy. Assess degree of risk. Approve new accounts according to credit policy (credit report).
Build and maintain rapport and positive working relations with all inter-company personnel to resolve problems exploit opportunities and maximize profit. Coordinate with all departments to assure proper and timely flow of data to the Service Department.
Build rapport and productive working relationships with clients, vendors and other outside agents. Effectively represent company's interest to outside agents to maximize profits.
Required
Qualifications:
Facilitate office process changes, team building, and Support Service Department Manager with general organization
B.A. or B. S. preferred or its equivalent
2
years of office or team administrative responsibilities.
Strong communication skills and ability to interact with internal and external team members.
Superior organizational skills and great follow through on tasks.
Be a problem solver at heart with a genuine interest in helping others.
Advanced client service skills.
Ability to multi-task
Computer skills
Qualifications desired:
Are you comfortable juggling multiple requests, and urgent VIP client inquiries? Good. This could be a typical day here at NMC. We're looking for an administrative mastermind to manage a very busy and growing office team. Reporting directly to the Service Department Manager and working with a small and dedicated team. You will have an opportunity to lean every position within the department. This role is best suited for someone who can juggle all the above and keep smiling.
Excellent verbal skills
Professional phone skills
Strong interpersonal skills
Energetic personality
Ability to work independently
Keywords:service, service department manager, office manager, dispatcher, customer service, client service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, HVAC dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinatorEstimated Salary: $20 to $28 per hour based on qualifications.
Nashville Machine Service
Nashville Machineis one of Tennessee's most widely respected companies, offering mechanical contracting, machine shop services, elevator services, and building systems service. We have been part of the Nashville community for the last 110 years and are constantly evolving with the times. Read about our history in the Nashville Business Journal here:Nashville Machine weathers ups and downs. Our success is a reflection of the team we employ. We encourage our team to be the best that our industry and community has to offer. This is achieved through providing our staff with the tools, training, and mentoring that they need to be successful. We are a team, not just a company. We believe that in order to create an environment of teamwork that accountability must be at the forefront of our plan.
Why choose Nashville Machine?
PaidHolidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas
As an NMC employee, benefits will be provided. (holidays, vacation, sick, insurance and retirement)
NMC is a founding member of The Unified Group, this group is used for best practices, personal develop and business development of the service division.
Primary Job Function:
Determine responsibilities and authorities within the billing office staff by position descriptions and by counseling the individuals concerned to understand their responsibilities and authorities.
Develop performance standards for positions within the billing department and establish a means of measurement. Secure understanding and agreement with the standards by the individuals concerned.
Secure compliance within the accounting staff of all company procedures and policies.
Establish and improve accounting staff procedures and policies, consistent with company procedures and policy.
Analyzes and organizes office operations and procedures such as bookkeeping, preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services.
Train, direct and evaluate subordinates in the effective application of credit and collections policy. Assess degree of risk. Approve new accounts according to credit policy (credit report).
Build and maintain rapport and positive working relations with all inter-company personnel to resolve problems exploit opportunities and maximize profit. Coordinate with all departments to assure proper and timely flow of data to the Service Department.
Build rapport and productive working relationships with clients, vendors and other outside agents. Effectively represent company's interest to outside agents to maximize profits.
Required
Qualifications:
Facilitate office process changes, team building, and Support Service Department Manager with general organization
B.A. or B. S. preferred or its equivalent
2
years of office or team administrative responsibilities.
Strong communication skills and ability to interact with internal and external team members.
Superior organizational skills and great follow through on tasks.
Be a problem solver at heart with a genuine interest in helping others.
Advanced client service skills.
Ability to multi-task
Computer skills
Qualifications desired:
Are you comfortable juggling multiple requests, and urgent VIP client inquiries? Good. This could be a typical day here at NMC. We're looking for an administrative mastermind to manage a very busy and growing office team. Reporting directly to the Service Department Manager and working with a small and dedicated team. You will have an opportunity to lean every position within the department. This role is best suited for someone who can juggle all the above and keep smiling.
Excellent verbal skills
Professional phone skills
Strong interpersonal skills
Energetic personality
Ability to work independently
Keywords:service, service department manager, office manager, dispatcher, customer service, client service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, HVAC dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinatorEstimated Salary: $20 to $28 per hour based on qualifications.
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