Sales Operations Manager
Overview
At Firestone Building Products, you can count on us for complete building performance solutions from roots to rooftops. By taking the entire building envelope into consideration, we provide focused solutions for roofing systems, wall systems and specialty products based on the specific results our customers need to achieve. Constantly looking at the big picture, we not only deliver exceptionally performing building materials, but also the outstanding services, support, warranty and expertise all backed by a brand you can trust.
Backed by the strength of a diversified multi-billion dollar corporation, we offer excellent career opportunities, competitive compensation and comprehensive benefit packages. And, with locations throughout North America, we are always looking for qualified candidates.
Position Summary
Firestone Building Products is hiring Sales Operations Manager reporting to the Director of Sales Operations that will develop, communicate, and execute strategies consistent with FSBP's objective to deliver best in class service through customer focus and operational excellence.
Responsibilities
Lead, develop, and evaluate a team of Inside Sales representatives
Drive efficiency and effectiveness of lead generation, lead qualification, program and promotion execution, specification support, and sales reporting activities.
Understand FSBP strategic direction and align team activities and metrics to execute and deliver against them
Understand target markets, interdependencies between channel influencers/decision makers, and work collaboratively as member of sales team to drive share growth
Create and foster a culture of BOSS-centric, action-oriented, collaborative teammates
Continuously improve processes through analysis of performance metrics and implementation of best practices
Manage team through coaching, performance evaluations, regular cadence of 1:
1 meetings, and continuous feedback loop.
Monitor and communicate business trends & team performance to leadership
Participate in corporate initiatives as assigned to enhance company capabilities, performance, and efficiency
Collaborate effectively across functions on behalf of sales organization (including IT, finance, marketing, logistics, and planning) to implement process and system improvements to improve customer satisfaction, simplify work processes, and drive breakthrough growth.
Provide guidance and opportunities for teammates to facilitate career planning
Qualifications
BS/BA degree and 5 years relevant experience
Proficient with Salesforce.com or equivalent CRM
Experience managing in an SAP or equivalent ERP system environment a plus
Excellent leadership skills with the ability to communicate and maintain positive relationships with all direct reports, customers, and teammates while delivering sales and service results
Demonstrated ability to manage and measure high transaction volume work
High level of intellectual and emotional intelligence required
Ability to instill sense of accountability within the team
Demonstrated proficiency in process development, implementation, and improvement
indeed
LI-PRIORITY
Glassdoor
Careerbuilder
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
At Firestone Building Products, you can count on us for complete building performance solutions from roots to rooftops. By taking the entire building envelope into consideration, we provide focused solutions for roofing systems, wall systems and specialty products based on the specific results our customers need to achieve. Constantly looking at the big picture, we not only deliver exceptionally performing building materials, but also the outstanding services, support, warranty and expertise all backed by a brand you can trust.
Backed by the strength of a diversified multi-billion dollar corporation, we offer excellent career opportunities, competitive compensation and comprehensive benefit packages. And, with locations throughout North America, we are always looking for qualified candidates.
Position Summary
Firestone Building Products is hiring Sales Operations Manager reporting to the Director of Sales Operations that will develop, communicate, and execute strategies consistent with FSBP's objective to deliver best in class service through customer focus and operational excellence.
Responsibilities
Lead, develop, and evaluate a team of Inside Sales representatives
Drive efficiency and effectiveness of lead generation, lead qualification, program and promotion execution, specification support, and sales reporting activities.
Understand FSBP strategic direction and align team activities and metrics to execute and deliver against them
Understand target markets, interdependencies between channel influencers/decision makers, and work collaboratively as member of sales team to drive share growth
Create and foster a culture of BOSS-centric, action-oriented, collaborative teammates
Continuously improve processes through analysis of performance metrics and implementation of best practices
Manage team through coaching, performance evaluations, regular cadence of 1:
1 meetings, and continuous feedback loop.
Monitor and communicate business trends & team performance to leadership
Participate in corporate initiatives as assigned to enhance company capabilities, performance, and efficiency
Collaborate effectively across functions on behalf of sales organization (including IT, finance, marketing, logistics, and planning) to implement process and system improvements to improve customer satisfaction, simplify work processes, and drive breakthrough growth.
Provide guidance and opportunities for teammates to facilitate career planning
Qualifications
BS/BA degree and 5 years relevant experience
Proficient with Salesforce.com or equivalent CRM
Experience managing in an SAP or equivalent ERP system environment a plus
Excellent leadership skills with the ability to communicate and maintain positive relationships with all direct reports, customers, and teammates while delivering sales and service results
Demonstrated ability to manage and measure high transaction volume work
High level of intellectual and emotional intelligence required
Ability to instill sense of accountability within the team
Demonstrated proficiency in process development, implementation, and improvement
indeed
LI-PRIORITY
Glassdoor
Careerbuilder
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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