Commercial Account Executive
Job Description:
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.
For additional information, please visithttp://www.johnsoncontrols.com/ or follow us @johnsoncontrols on Twitter.
Position
Summary:
The Commercial Sales Account Executive, Service, is responsible for driving new services growth for Johnson Controls within an assigned territory and ensuring customer retention through contract renewals. This person is the Johnson Controls brand steward, charged with telling the Johnson Controls story and clearly demonstrating that Johnson Controls is the leading electronic security provider. The Commercial Sales Account Executive, Service, is responsible for securing profitable service sales to existing and discontinued Johnson Controls Commercial customers and for renewals of existing contracts. This rep will also have a commanding knowledge of our product line, as well as that of our services.
Duties and
Responsibilities:
Adhere to current Johnson Controls policies, procedures, products, programs and services.
Execute a customer-focused strategy that will lead to greater retention of current customer contracts, higher revenue per customer and greater customer satisfaction
Sell additional products and services to existing accounts, including new lines of business, new services as add-ons to existing lines of business, upsells at contract renewal and cross-sells
Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations
Renew existing customer agreements.
Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
Follow up with prospects.
Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
Obtain referrals and work with Centers of Influence.
Process work order and complete all paperwork in accordance with approved and standardized procedures.
Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
Job
Qualifications:
Education:
College degree preferred.
High school degree or equivalent required.
Experience:
Minimum of 2 years experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.
Skills:
Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls organizations
Action Oriented
Drive for Results
Business Acumen
Customer Focus
Functional/Technical Skills
Builds Effective Teams
Interpersonal Savvy
Organizational Agility
Conflict Management
Managing Diversity
Peer Relationships
Problem Solving
Technical Learning
Time Management
Developing Direct Reports & Others
Other:
Valid drivers' license with clean driving record
Ability to work a full time schedule
Available for local travel, which may include nights and weekends to accommodate customer's schedule
Johnson Controls offers a highly competitive compensation and benefits plan including medical, dental, prescription coverage, flexible spending accounts, paid life insurance, matching 401(k), ongoing training, tuition reimbursement and more. And because we're part of Johnson Controls, we can prepare you for a career on a global scale.
JCI is an EEO/AA/Female/Minority/Veteran/Disability Employer
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. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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