Business Project Manager
Job Purpose
Cigna-HealthSpring Operating Effectiveness (OE) leads large, cross-functional business initiatives, as well as targeted improvement projects in specific business and functional areas. To accomplish this, OE applies a multi-disciplined team approach consisting of process engineers, project managers, change managers, data and finance analysts and other specialists under the direction of the Deployment Leader. This approach helps ensure that changes will be on time, on budget, meet desired outcomes, be well received by employees and managers and most important, and be sustainable. The Business Project Managers has the responsibility to execute Cigna-HealthSpring's most challenging business opportunities.
Position Description
The Operating Effectiveness Business Project Manager will be responsible to lead mid to large-sized projects, to understand and evaluate business-specific requirements, and to drive the development of solutions to address complex business needs. This will include development and maintenance of integrated work plans, monitoring progress against goals, development and maintenance of cross-functional relationships, timely identification and escalation of risks and issues, and providing concise and timely reporting tailored to appropriate stakeholder audiences. Projects can range in content including (but not limited to) organizational realignment, compliance, total medical cost initiatives, new product implementation, new process and technology creation and rollout.
Principal Duties
Use established project and program methodology to develop project management plans for assigned projects. Where the methodology is not sufficient, create and augment with new processes and establish best practices
Develops and maintains project schedules that consider the priorities, key milestones, time estimates, task sequencing and identification of tasks that may be performed concurrently to achieve objectives.
Evaluates project status and resources, implements changes to improve the team's effectiveness.
Ensures the timely and quality development and distribution of all deliverables for the project.
Develops and implements communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results.
Identify and work to remove barriers that slow or prevent the successful attainment of process/productivity improvement and administrative efficiency that will lead to cost reduction and competitive analysis.
Resolve issues and determine contingency plans and triggers for risks. As needed, escalate issues to appropriate audiences including key business leaders and team members.
Ensures appropriate use of tools to track and monitor the financial performance of assigned projects
Compile and analyze results of services for identification of improvement opportunities.
Defines and consults on measurement strategies, tools, scorecards and surveys.
Partners with matrix organizations to ensure that appropriate action is taken to identify and implement initiatives.
Ensure that all OE work aligns to our strategic pillars, and drives our highest business priorities by targeting our operational success measures.
Provides mentoring and coaching to other team members in the practice of project management.
Responsible to deliver results projects must achieve the desired objective and meet or exceed the projected benefits of the business case (increase membership, medical cost containment, operating expense reduction, Improve quality and customer satisfaction)
Build rapport and a positive working relationship with business sponsors, stakeholders, project members, SMEs and co-workers.
Give outstanding customer service to everyone you meet or work with.
Strive to obtain the support, engagement and effort needed to successfully complete the project.
Strive for mastery of the change management discipline through continuous education, training, coaching to improve personal knowledge, skills and competency.
Present and speak to large groups or in training environments about change management methods and past project experiences.
Demonstrate corporate responsibility by serving others and your community through acts of service and skill-based volunteerism. Skill-based volunteerism is finding creative ways to serve your community using your change management skills and competencies.
Required
Bachelors Degree
Project Management Professional (PMP) certification
Demonstrated expertise in the project management disciplines and PMI best practices.
Demonstrated success in leading cross-organizational initiatives.
Extensive and robust experience with different types of project initiatives
Ability to foster collaboration, value others perspectives, and achieve buy-in for organizational proposals.
Ability to lead and influence in a matrix environment is critical.
Ability to drive to results independently.
Strong analytical and creative problem solving skills.
Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects.
Proven ability to create and further develop strong relationships with both business and IT leadership.
Excellent oral, written presentation and communication skills.
Must be motived by desire for success and pursuit of excellence.
Strongly preferred
Lean Six Sigma Master Black Belt (MBB) or Black Belt (BB) certification
Change Management certification (CCMP, Prosci ADKAR or equivalent)
Other specialties Agile and Scrum, Kaizen, etc.
Master's Degree
US Candidates Only:
Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. If you require a special accommodation, please visit our Careers website or contact us at SeeYourself@cigna.com.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Cigna-HealthSpring Operating Effectiveness (OE) leads large, cross-functional business initiatives, as well as targeted improvement projects in specific business and functional areas. To accomplish this, OE applies a multi-disciplined team approach consisting of process engineers, project managers, change managers, data and finance analysts and other specialists under the direction of the Deployment Leader. This approach helps ensure that changes will be on time, on budget, meet desired outcomes, be well received by employees and managers and most important, and be sustainable. The Business Project Managers has the responsibility to execute Cigna-HealthSpring's most challenging business opportunities.
Position Description
The Operating Effectiveness Business Project Manager will be responsible to lead mid to large-sized projects, to understand and evaluate business-specific requirements, and to drive the development of solutions to address complex business needs. This will include development and maintenance of integrated work plans, monitoring progress against goals, development and maintenance of cross-functional relationships, timely identification and escalation of risks and issues, and providing concise and timely reporting tailored to appropriate stakeholder audiences. Projects can range in content including (but not limited to) organizational realignment, compliance, total medical cost initiatives, new product implementation, new process and technology creation and rollout.
Principal Duties
Use established project and program methodology to develop project management plans for assigned projects. Where the methodology is not sufficient, create and augment with new processes and establish best practices
Develops and maintains project schedules that consider the priorities, key milestones, time estimates, task sequencing and identification of tasks that may be performed concurrently to achieve objectives.
Evaluates project status and resources, implements changes to improve the team's effectiveness.
Ensures the timely and quality development and distribution of all deliverables for the project.
Develops and implements communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results.
Identify and work to remove barriers that slow or prevent the successful attainment of process/productivity improvement and administrative efficiency that will lead to cost reduction and competitive analysis.
Resolve issues and determine contingency plans and triggers for risks. As needed, escalate issues to appropriate audiences including key business leaders and team members.
Ensures appropriate use of tools to track and monitor the financial performance of assigned projects
Compile and analyze results of services for identification of improvement opportunities.
Defines and consults on measurement strategies, tools, scorecards and surveys.
Partners with matrix organizations to ensure that appropriate action is taken to identify and implement initiatives.
Ensure that all OE work aligns to our strategic pillars, and drives our highest business priorities by targeting our operational success measures.
Provides mentoring and coaching to other team members in the practice of project management.
Responsible to deliver results projects must achieve the desired objective and meet or exceed the projected benefits of the business case (increase membership, medical cost containment, operating expense reduction, Improve quality and customer satisfaction)
Build rapport and a positive working relationship with business sponsors, stakeholders, project members, SMEs and co-workers.
Give outstanding customer service to everyone you meet or work with.
Strive to obtain the support, engagement and effort needed to successfully complete the project.
Strive for mastery of the change management discipline through continuous education, training, coaching to improve personal knowledge, skills and competency.
Present and speak to large groups or in training environments about change management methods and past project experiences.
Demonstrate corporate responsibility by serving others and your community through acts of service and skill-based volunteerism. Skill-based volunteerism is finding creative ways to serve your community using your change management skills and competencies.
Required
Bachelors Degree
Project Management Professional (PMP) certification
Demonstrated expertise in the project management disciplines and PMI best practices.
Demonstrated success in leading cross-organizational initiatives.
Extensive and robust experience with different types of project initiatives
Ability to foster collaboration, value others perspectives, and achieve buy-in for organizational proposals.
Ability to lead and influence in a matrix environment is critical.
Ability to drive to results independently.
Strong analytical and creative problem solving skills.
Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects.
Proven ability to create and further develop strong relationships with both business and IT leadership.
Excellent oral, written presentation and communication skills.
Must be motived by desire for success and pursuit of excellence.
Strongly preferred
Lean Six Sigma Master Black Belt (MBB) or Black Belt (BB) certification
Change Management certification (CCMP, Prosci ADKAR or equivalent)
Other specialties Agile and Scrum, Kaizen, etc.
Master's Degree
US Candidates Only:
Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. If you require a special accommodation, please visit our Careers website or contact us at SeeYourself@cigna.com.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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