Forecasting Analyst - Shipping and Delivery Support
Can you predict the future (through forecasting models)? Do you want to be a part of a customer obsessed team? Can you take complex statistical models and explain them simply to our operations leadership? If you answered yes to these questions, please read on.
We are looking for a Capacity Planning Forecasting Analyst to join our Worldwide Capacity Planning team for Shipping and Delivery Support.
Our team owns the forecasting models that determine our customer service needs.
You will be apart of the planning for Prime Day, Black Friday, Cyber Monday, etc.
Candidate will be a part of a team of forecasting analysts and BI Engineers and should be able to challenge the team to improve forecasting accuracy.
Candidate is expected to be hand-on with forecast modelling as well as should be able to effectively manage stakeholders.
Key
Responsibilities:
Lead forecasting initiatives for Shipping and Delivery Support and present the data/explain forecasting variances to senior management Be creative in building, maintaining, and improving forecasting models Forecast contacts in order to plan capacity for worldwide contact center network for Amazon Customer Service Be curious about how historical data will influence the models you create Collaborate with a lot of upstream and downstream groups to make sure you know how things operate and look for ways to innovate Thoughtfully create recommendations to get buy in from senior leaders.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for a Capacity Planning Forecasting Analyst to join our Worldwide Capacity Planning team for Shipping and Delivery Support.
Our team owns the forecasting models that determine our customer service needs.
You will be apart of the planning for Prime Day, Black Friday, Cyber Monday, etc.
Candidate will be a part of a team of forecasting analysts and BI Engineers and should be able to challenge the team to improve forecasting accuracy.
Candidate is expected to be hand-on with forecast modelling as well as should be able to effectively manage stakeholders.
Key
Responsibilities:
Lead forecasting initiatives for Shipping and Delivery Support and present the data/explain forecasting variances to senior management Be creative in building, maintaining, and improving forecasting models Forecast contacts in order to plan capacity for worldwide contact center network for Amazon Customer Service Be curious about how historical data will influence the models you create Collaborate with a lot of upstream and downstream groups to make sure you know how things operate and look for ways to innovate Thoughtfully create recommendations to get buy in from senior leaders.
Estimated Salary: $20 to $28 per hour based on qualifications.
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