Customer Care Representative
Discipleship Ministries Discipleship Ministries Nashville, TN Nashville, TN Full-time Full-time $19.
25 an hour $19.
25 an hour 17 hours ago 17 hours ago 17 hours ago Remote Customer Care Representative - Must live in Nashville, TN area
Responsibilities:
The Customer Care Representative, using systems and tools available, provides a great customer experience that is accurate, competent, friendly, and proactive for both prospective and existing customers.
Uses problem solving skills to determine the best course of action resulting in the most appropriate resolution for the customer; uses training to gain and communicate information about our customers' needs and expectations.
Responds to customer inquiries; become proficient in existing software systems and uses those systems to assist customers by processing information quickly and efficiently identifies the problem and provides resolution.
Gains a deep knowledge of the organization, products and campaigns.
Uses knowledge and information gathered from conversations with customers to provide information and suggestions to supervisor regarding suggested Custer Service practices needed to be modified to improve the customer experience.
Qualifications:
One year of call center or customer service experience - Required High School diploma or GED - Required The successful candidate must have excellent record keeping, time management, and internal and external communication skills Hours:
Full-Time position available Monday - Friday - daytime hours Benefits - Available Discipleship Ministries is an Affirmative Action Employer.
M/F/D/V EEO.
Job Type:
Full-time Pay:
$19.
25 per hour Expected hours:
37.
5 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Work from home Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Remote Location:
Nashville, TN (Required) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
25 an hour $19.
25 an hour 17 hours ago 17 hours ago 17 hours ago Remote Customer Care Representative - Must live in Nashville, TN area
Responsibilities:
The Customer Care Representative, using systems and tools available, provides a great customer experience that is accurate, competent, friendly, and proactive for both prospective and existing customers.
Uses problem solving skills to determine the best course of action resulting in the most appropriate resolution for the customer; uses training to gain and communicate information about our customers' needs and expectations.
Responds to customer inquiries; become proficient in existing software systems and uses those systems to assist customers by processing information quickly and efficiently identifies the problem and provides resolution.
Gains a deep knowledge of the organization, products and campaigns.
Uses knowledge and information gathered from conversations with customers to provide information and suggestions to supervisor regarding suggested Custer Service practices needed to be modified to improve the customer experience.
Qualifications:
One year of call center or customer service experience - Required High School diploma or GED - Required The successful candidate must have excellent record keeping, time management, and internal and external communication skills Hours:
Full-Time position available Monday - Friday - daytime hours Benefits - Available Discipleship Ministries is an Affirmative Action Employer.
M/F/D/V EEO.
Job Type:
Full-time Pay:
$19.
25 per hour Expected hours:
37.
5 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Work from home Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Remote Location:
Nashville, TN (Required) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
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