IT Technical Support Representative

Company Name:
Staffmark
Staffmark customer has expanded their operations and we are hiring over 100 Help Desk Technicians! If you are interested in working for a dynamic fast pace technology company, read on to learn more!

THE OPPORTUNITY
Full-time technical support positions
Great starting salary
Monthly bonus incentives
Continuous learning of the latest and greatest technology

job
RESPONSIBILITIES
Assist customers with the set up and resolving of issues with cellular handsets, wireless devices, and personal computers
customer
Deliver exceptional customer service - consistently
Educate customers about capabilities and wireless carrier data product offerings
Be proactive in learning about new technology
Compliance to good attendance
SUCCESSFUL HELP DESK TECHNICIANS HAVE THE FOLLOWING
Passion for technology
Proven knowledge of wireless technology
Excellent
computer
skills
Proficiency in using web based tools and search engines
Exceptional customer service mentality
Great problem solving skills
QUALIFICATIONS
1+ years of technical troubleshooting experience preferred
1+ years of experience, whether working or personal experience, with mobile apps, software, syncing, or servicing mobile hand held devices
Certifications and Associate's Degree or higher in an IT related field are a MAJOR plus
Bilingual in English and Spanish a plus (pay rate is $15/hr.)

WHAT IS IN IT FOR YOU?
Access to Staffmark Benefits on Day One - Including: medical, dental, vision, 401k
Temp-to-hire
position
with the opportunity to go permanent after 90-day evaluation
Up to $250 per month bonus opportunity for meeting production goals
GREAT Advancement opportunities

We are interviewing and hiring NOW for all Help Desk Technician positions- APPLY TODAY!

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