Dir, Account Job

Company Name:
Alliance Data
Qualifications & Responsibilities
The Account Director is responsible for the overall leadership of a specified client relationships/businesses including the development of strategic plans, overseeing the execution of plans and program elements, and financial management.
The Account Director is expected to lead the business independently, from the highest level of strategic planning to the execution and implementation of those marketing plans.
The Account Director strives to add value to the client's business, thereby making himself/herself an invaluable member/partner of the client's business team.
The Account Director is the team leader, responsible for motivating his/her team, addressing areas of need, and ensuring the highest possible quality of work generated by the team.
The Account Director is responsible for profitably building the business on which he/she works, by identifying new project and business opportunities.
Position Responsibilities :
The responsibilities for the Account Director fall into the following categories:
Collaboration and Consultation
_Know your client_. Work collaboratively with them and their agencies to ensure the best strategies and integrated plans possible.
_Lead your client_. Constantly educate your client in the areas of promotional, digital and shopper marketing. Provide a point of view and recommendation on a plan/course of action. Be a go-to source for advice and council.
_Extend your client relationships_. Understand the D.L. Ryan Companies' core competencies to cross sell and expand Ryan's sphere of influence within the client organization.
Account Leadership
Develop annual account plans for all assigned accounts
Formulate account specific service tactics, utilizing team orientation in support of the account plan
Direct the team's account service effort
Ensure service levels and tactics are keeping with strategic goals
Monitor and direct expansion of management relationships
Develop the account relationships for long-term association
Service accounts personally and directly, updating and including the Group Director when appropriate
Acquire client assignments. Define, clarify and focus direction.
Lead the development of any long-term account or related industry strategy
Add value, expertise and knowledge
Look to develop client relationships at the senior level
Proactively grow client business

Project Direction
Develop, investigate and initiate project opportunities
Guide team to ensure flawless execution
Communicate the client request to the appropriate agency departments and individuals. Develop a close and effective working relationship with the creative and production teams.
Define and communicate timing and budget
Ensure high levels of accuracy across all aspects of the business
Shape concepts into programs
Write or direct the writing of creative options and/or execution plans
Coordinate creative efforts
Participate in all assigned account presentations
Follow-up and where needed, act directly to ensure client satisfaction
Provide continuous contact communication with the client, across appropriate levels, as well as with internal management
Evaluate product quality on an ongoing basis
Financial Management
Responsible for the financial contributions of multiple clients businesses (if applicable) including revenue, resource allocation/expenses, invoicing, collecting bad debt, margin improvement, contract negotiations/development
Deliver on preset gross profit objectives
Coordinate project estimates internally and gain client approval on pricing
Manage internal project costs against budgets
Successful Account Directors set the standards in these areas:
_Strategic Thinking_ - Provide a thorough knowledge of strategic dynamics across multiple business categories and situations so as to represent solid thought leadership to clients. The Account Director provides insights and strategic direction for individual teams, giving parameters from which to approach assignments and develop strategic plans and a point of view/recommendations, using analytic skills and all available data tools. The Account Director fosters the organization's point-of-difference as leaders in strategic thinking and out-of-the-box problem solving in relation to the industry and client's expectations.
_Concept Champion_ - Lead the concept development component within the group and champion ideas, approaches and opportunities both internally and with clients. The Account Director needs to challenge the team to think differently about their respective businesses and to provide the ability to work with the team to identify, cultivate and fully develop sound concepts that meet/exceed the business and client's objectives.
_Team Leaders_- Bring resources together to collectively work against a client's business objective. They must be strong team builders who foster camaraderie in a positive, nurturing environment. The Account Director coaches, mentors and teaches as they demonstrate the ability to grow businesses, careers and the organization's bottom line.
The Account Director is a Manager that works to develop subordinates, tailoring growth plans and objectives according to their individual strengths and weaknesses to build the agency's future leaders. Inspire, challenge and lead by example.
(and such other duties and responsibilities that may be assigned from time to time)
Position Requirements:
Bachelor's Degree
A minimum of six years of relevant work experience
The ability to drive and/or assist in the steps necessary to get various programs launched. Possess strong strategic planning, project management, communication and executional skills.
Must possess excellent presentation skills
Demonstrate understanding of the essentials of marketing
The ability to drive and/or assist in the steps necessary to get various strategies implemented
The ability to interface and communicate with the client
The ability to meet or exceed client expectations in the area of account management, industry/category/brand knowledge with a good understanding of industry channels and market conditions
Should have high standards, a strong work ethic and be able to function autonomously, while retaining team membership and spirit.
Thorough and accurate communication ability
Ability to manage multiple priorities with strong organizational skills
Proficiency in Microsoft Office programs
Conditions of Employment
All job offers are contingent upon successful completion of drug screen and background checks.
Epsilon is an Alliance Data company with principle offices in Boston, Dallas, New York, St. Louis and Washington, D.C.
Epsilon Pay Statement
Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).
About Epsilon
Epsilon is the industry''s leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer insight to help brands deepen their relationships with customers. Services include strategic consulting, acquisition and customer database technologies, loyalty management, proprietary data, predictive modeling and a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization and direct mail production. In addition, Epsilon is the world''s largest permission-based email marketer. Epsilon is an Alliance Data company. For more information, visit call .
Location: Nashville, TN, US
Job: Client Services
Organization: Epsilon
Schedule: Regular
Job Type: Full-time
Job Posting: 2014-03-20
Req ID: 0061653

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