Spanish-English Telephone Interpreter

Company Name:
CLGT Solutions, LLC
Spanish-English Telephone Interpreter
Description
CLGT Solutions, LLC is a Minority Owned and Service Disabled Veteran Owned Small Business focused upon providing professional solutions in the areas of training and talent acquisition. This position is for a proposal requirement; this is not a current opportunity. CLGT Solutions is seeking telephone interpreters for handling calls on demand, rarely by appointment, and renders the meaning of conversations in the consecutive mode of interpretation between Spanish and English speakers. The interpreter processes information quickly and concisely, recognizes sensitive cultural differences and is professional and courteous at all times. The interpreter uses appropriate medical terminology and understands common industry procedures and practices. The calls may be technical or non-technical in the following fields: healthcare, insurance, and 911.
Roles & Responsibilities
Render correct concepts and meanings according to the conventions of established interpretation protocol
Provide clear and accurate renditions with no additions or omissions
Employ good customer service and clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression
Follow client's instructions, manage the flow of the call and avoid taking over the call, as well as avoid interaction with the Limited English Speaker (LES) without client's permission
Understand protocol and terminology in the healthcare industry
Maintain a professional

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