Supv it specialist (sysadmin/custspt)
Company Name:
Department of Defense
On Board Technicians currently employed in the Tennessee Air National Guard Permanent Full Time The National Guard is the oldest component of the Armed Forces of the United States and one of the nation''s longest enduring institutions. Since the earliest American colonial days, citizens have joined together for collective defense.We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our Tennessee National Guard team and serve your nation, Tennessee and your community!
TENNESSEE AIR NATIONAL GUARD
TYPE OF APPOINTMENT: PERMANENT - EXCEPTED - ENLISTED
DUTY LOCATION: Nashville, TN
PD NUMBER (S): D1648P01
AREAS OF CONSIDERATION:
FIRST: Permanently employed Air Technicians in Nashville, TN
SECOND : Permanently employed Air Technicians Statewide.
_ MAY BE REQUIRED TO PERFORM SHIFT WORK TO COVER 24/7/365 OPERATIONS _ _
_
INTRODUCTION: This position serves as a first level supervisor over a group of Information Technology Specialists performing a variety of systems administration and customer support work (primarily on Ground Control Systems) for an intelligence (RPA) unit. The highest level of work supervised is at the GS-11 level. The work of the organization impacts the ability of unit personnel to retrieve and send mission critical intelligence data.
You must maintain membership in the National Guard for continued employment Wear of the military uniform is a requirement of the position You must obtain/maintain a military compatible position Acceptance of position may terminate military bonus
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO : Plans, organizes, and directs the activities of the assigned technicians, ensuring that the advice and assistance provided complies with legal and regulatory requirements and meets customer needs. Develops goals and objectives that integrate unit and overall information technology program objectives. Researches, interprets, analyzes and applies applicable information technology guidelines, policies and objectives. Establishes policies and procedures for accomplishment of the unit's intelligence mission. Plans and schedules work in a manner that promotes a smooth flow and even distribution. Coordinates plans and schedules with other organization managers and customers as appropriate. Identifies need for changes in priorities and takes action to implement such changes. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules. Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Balances workload and provides advice, guidance, and direction on a wide range of technical and administrative issues._ _Structures assignments to create effective and economical positions. Coordinates with other information technology and intelligence units and crews as appropriate. Reviews organization mission, functions, and manning. Identifies requirements and initiates requests for additional resources including personnel, overtime, equipment, supplies, and space to ensure success in meeting goals and objectives. Provides advice to supervisor on significant issues and problems related to work accomplishment. Establishes metrics and analysis systems to ensure actions are timely and reviewed at critical points. Accepts, amends, or rejects work presented by subordinates. Performs self-inspection and presents a detailed and comprehensive report with any corrective action taken to supervisor. Follows-up to ensure complete and quality resolution of discrepancies. Assesses and revises policies and procedures as needed to improve quality, timeliness, and efficiency of work. Exercises supervisory personnel management responsibilities. Coordinates with a variety of information technology counterparts and higher-level officials in the local unit as well as the gaining command and other Federal and DoD intelligence organizations. Coordinates IT installations, upgrades and other support work with the system users and the mission commanders to ensure the various automated systems are operational and available to the intelligence specialists as needed. Coordinates IT issues within the unit with the host base's communications flight/squadron as well as other intelligence units. Performs the same nonsupervisory work as that being supervised. Serves as a technical expert and focal point for the installation, configuration and administration of hardware and software on personal computers and servers located in the unit. Installs and configures peripheral devices. Serves as a technical expert on multiple operating systems and computer platforms. Provides technical assistance and advice on the installation, configuration and operation of the computer systems located in the unit. Performs other duties as assigned.
_MINIMUM GRADE_ : E-7 _MAXIMUM GRADE_: E-9
THIS MUST BE INCLUDED SOMEWHERE ON YOUR RESUME''
MILITARY COMPATIBILITY REQUIREMENTS : Selected candidate is required to be assigned to a compatible military unit and MOS/AFSC in accordance with TPR 303. AFSC: 3D0X3, 3D0X1, 3D0XX, 3D1XX.
Meeting the months of experience requirement will not by itself be accepted as proof of qualification. Quality, type, and scope of experience or education must be demonstrated to show that applicant is fully qualified to perform duties at the grade level announced.
MINIMUM EXPERIENCE REQUIRED: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
REQUIRED SPECIALIZED
Experience: Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.
KNOWLEDGE, SKILLS, AND ABILITIES : Resume must reflect applicable experience.
Ability to analyze requirements and establish plans of actions for approving Information Technology (IT) applications.
Ability to utilize technical data to determine current and future requirements for IT enhancements.
Ability to recommend adjustments to IT priorities to meet the changing business needs, plans, goals and objectives.
Ability to analyze technical data to determine trends, deficiencies and manage manpower in an IT planning environment.
Knowledge of contraction functions and budget preparation.
Ability to analyze and organize work processes into plans for Network/Computer solutions.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE : For the GS-5 level, a 4-year course of study leading to a bachelor's degree may be substituted for the experience requirements. At the GS-7 level, one full year of graduate level education or superior academic achievement. At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
MILITARY REQUIREMENTS - Military skill set is determined by AFSC/MOS requirements. Upon selection, individuals must be assigned to a compatible military AFSC/MOS in accordance with statutes and National Guard Bureau regulations and must obtain/maintain all requirements of the AFSC/MOS. Specific requirements are found in: references listed below, NGB Compatibility tables and your local Personnel section.
For positions requiring a security clearance (Secret or Top Secret) the applicant must possess or be able to obtain a clearance within one year of appointment.
OTHER REQUIREMENTS - For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed.
Once the application process is complete, a review of your application will be made to ensure you meet all necessary job requirements. To determine if you are qualified for this job, a review of your resume'' and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses to the questionnaire and supporting documents. If, after reviewing your resume'' and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Tuesday, May 13, 2014 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1.To fax your documents, you must use the following cover and provide the required information. The Vacancy ID is 1102624.
2.Fax your documents to .
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Tuesday, May 13, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1.Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2.Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire .
Fax all six pages of the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.
The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at #icc.
Retirement Information and Services for New Employees.
This link provides an overview of the benefits currently offered to Federal employees.
1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
2. Please do not send/fax/courier/email any applications or resumes to the National Guard Human Resource Office, you must apply on-line or fax your application to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource Office can only process materials received through USA Jobs.
3. EQUAL OPPORTUNITY STATEMENT : The Tennessee National Guard is an Equal Employment Opportunity Employer. Soldiers and Airmen will not be assessed, classified, trained, promoted, or otherwise managed on the basis of race, color, religion, age, gender, national origin, reprisal, or non-disqualifying handicap. Discrimination due to age or disability are prohibited where not a factor of employment due to the military nature of the position. 29 CFR PART 1614. Discrimination due to gender is prohibited except as the direct combat probability coding policy applies to women.Estimated Salary: $20 to $28 per hour based on qualifications.
Department of Defense
On Board Technicians currently employed in the Tennessee Air National Guard Permanent Full Time The National Guard is the oldest component of the Armed Forces of the United States and one of the nation''s longest enduring institutions. Since the earliest American colonial days, citizens have joined together for collective defense.We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our Tennessee National Guard team and serve your nation, Tennessee and your community!
TENNESSEE AIR NATIONAL GUARD
TYPE OF APPOINTMENT: PERMANENT - EXCEPTED - ENLISTED
DUTY LOCATION: Nashville, TN
PD NUMBER (S): D1648P01
AREAS OF CONSIDERATION:
FIRST: Permanently employed Air Technicians in Nashville, TN
SECOND : Permanently employed Air Technicians Statewide.
_ MAY BE REQUIRED TO PERFORM SHIFT WORK TO COVER 24/7/365 OPERATIONS _ _
_
INTRODUCTION: This position serves as a first level supervisor over a group of Information Technology Specialists performing a variety of systems administration and customer support work (primarily on Ground Control Systems) for an intelligence (RPA) unit. The highest level of work supervised is at the GS-11 level. The work of the organization impacts the ability of unit personnel to retrieve and send mission critical intelligence data.
You must maintain membership in the National Guard for continued employment Wear of the military uniform is a requirement of the position You must obtain/maintain a military compatible position Acceptance of position may terminate military bonus
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO : Plans, organizes, and directs the activities of the assigned technicians, ensuring that the advice and assistance provided complies with legal and regulatory requirements and meets customer needs. Develops goals and objectives that integrate unit and overall information technology program objectives. Researches, interprets, analyzes and applies applicable information technology guidelines, policies and objectives. Establishes policies and procedures for accomplishment of the unit's intelligence mission. Plans and schedules work in a manner that promotes a smooth flow and even distribution. Coordinates plans and schedules with other organization managers and customers as appropriate. Identifies need for changes in priorities and takes action to implement such changes. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules. Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Balances workload and provides advice, guidance, and direction on a wide range of technical and administrative issues._ _Structures assignments to create effective and economical positions. Coordinates with other information technology and intelligence units and crews as appropriate. Reviews organization mission, functions, and manning. Identifies requirements and initiates requests for additional resources including personnel, overtime, equipment, supplies, and space to ensure success in meeting goals and objectives. Provides advice to supervisor on significant issues and problems related to work accomplishment. Establishes metrics and analysis systems to ensure actions are timely and reviewed at critical points. Accepts, amends, or rejects work presented by subordinates. Performs self-inspection and presents a detailed and comprehensive report with any corrective action taken to supervisor. Follows-up to ensure complete and quality resolution of discrepancies. Assesses and revises policies and procedures as needed to improve quality, timeliness, and efficiency of work. Exercises supervisory personnel management responsibilities. Coordinates with a variety of information technology counterparts and higher-level officials in the local unit as well as the gaining command and other Federal and DoD intelligence organizations. Coordinates IT installations, upgrades and other support work with the system users and the mission commanders to ensure the various automated systems are operational and available to the intelligence specialists as needed. Coordinates IT issues within the unit with the host base's communications flight/squadron as well as other intelligence units. Performs the same nonsupervisory work as that being supervised. Serves as a technical expert and focal point for the installation, configuration and administration of hardware and software on personal computers and servers located in the unit. Installs and configures peripheral devices. Serves as a technical expert on multiple operating systems and computer platforms. Provides technical assistance and advice on the installation, configuration and operation of the computer systems located in the unit. Performs other duties as assigned.
_MINIMUM GRADE_ : E-7 _MAXIMUM GRADE_: E-9
THIS MUST BE INCLUDED SOMEWHERE ON YOUR RESUME''
MILITARY COMPATIBILITY REQUIREMENTS : Selected candidate is required to be assigned to a compatible military unit and MOS/AFSC in accordance with TPR 303. AFSC: 3D0X3, 3D0X1, 3D0XX, 3D1XX.
Meeting the months of experience requirement will not by itself be accepted as proof of qualification. Quality, type, and scope of experience or education must be demonstrated to show that applicant is fully qualified to perform duties at the grade level announced.
MINIMUM EXPERIENCE REQUIRED: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
REQUIRED SPECIALIZED
Experience: Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.
KNOWLEDGE, SKILLS, AND ABILITIES : Resume must reflect applicable experience.
Ability to analyze requirements and establish plans of actions for approving Information Technology (IT) applications.
Ability to utilize technical data to determine current and future requirements for IT enhancements.
Ability to recommend adjustments to IT priorities to meet the changing business needs, plans, goals and objectives.
Ability to analyze technical data to determine trends, deficiencies and manage manpower in an IT planning environment.
Knowledge of contraction functions and budget preparation.
Ability to analyze and organize work processes into plans for Network/Computer solutions.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE : For the GS-5 level, a 4-year course of study leading to a bachelor's degree may be substituted for the experience requirements. At the GS-7 level, one full year of graduate level education or superior academic achievement. At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
MILITARY REQUIREMENTS - Military skill set is determined by AFSC/MOS requirements. Upon selection, individuals must be assigned to a compatible military AFSC/MOS in accordance with statutes and National Guard Bureau regulations and must obtain/maintain all requirements of the AFSC/MOS. Specific requirements are found in: references listed below, NGB Compatibility tables and your local Personnel section.
For positions requiring a security clearance (Secret or Top Secret) the applicant must possess or be able to obtain a clearance within one year of appointment.
OTHER REQUIREMENTS - For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed.
Once the application process is complete, a review of your application will be made to ensure you meet all necessary job requirements. To determine if you are qualified for this job, a review of your resume'' and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses to the questionnaire and supporting documents. If, after reviewing your resume'' and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Tuesday, May 13, 2014 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1.To fax your documents, you must use the following cover and provide the required information. The Vacancy ID is 1102624.
2.Fax your documents to .
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Tuesday, May 13, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1.Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2.Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire .
Fax all six pages of the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.
The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at #icc.
Retirement Information and Services for New Employees.
This link provides an overview of the benefits currently offered to Federal employees.
1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
2. Please do not send/fax/courier/email any applications or resumes to the National Guard Human Resource Office, you must apply on-line or fax your application to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource Office can only process materials received through USA Jobs.
3. EQUAL OPPORTUNITY STATEMENT : The Tennessee National Guard is an Equal Employment Opportunity Employer. Soldiers and Airmen will not be assessed, classified, trained, promoted, or otherwise managed on the basis of race, color, religion, age, gender, national origin, reprisal, or non-disqualifying handicap. Discrimination due to age or disability are prohibited where not a factor of employment due to the military nature of the position. 29 CFR PART 1614. Discrimination due to gender is prohibited except as the direct combat probability coding policy applies to women.Estimated Salary: $20 to $28 per hour based on qualifications.
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