Support Analyst

Company Name:
IDR, Inc.

IDR has a great opportunity for a Support Analyst position in the Nashville area. Our client is an innovative company who loves to try new things in the consumer marketing space. If you thrive in a fast pace and constantly changing environment, this could be a great company for you! Our client is growing rapidly so this is a great place to learn new things and advance your skills!
The Support Analyst is responsible for resolving technical issues from clients and internal employees. This person must be a problem solver and able to quickly address client issues and create solutions. This person must have excellent customer service skills as well as written communication skills.

2+ years of professional technical support experience
Must be comfortable troubleshooting Linux servers and related technologies
Must be strong with databases such as MySQL, SQL Server, and/or PostgreSQL
Understanding of FTP and data transfer is highly desired
Any development background in Python, Java, C++, and/or JavaScript is a huge plus

Benefits: Health , Dental, Vision, Life, and much more!

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