Front Desk - Mokara Spa (Part Time)

Company Name:
Omni Hotels
Front Desk - Mokara Spa (Part Time) - (24641)
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Job Title
Front Desk - Mokara Spa (Part Time)
Location
Nashville Hotel - Nashville, TN 37201 US (Primary)
Omni Hotel Overview
Nashville Hotel
The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.
The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.
Job Description
Summary:The Spa Front Desk associate will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. This is a part time position to work 2-3 shifts per week. Weekend availability is required.
Responsibilities:
Check guests in and out, greeting all customers with a warm welcome and showing appreciation for their business.
Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
Up-sell, cross-sell, and pre-sell Mokara services and products.
Provide tours of the spa and offer/serve beverages as needed.
Communicate spa promotions with guests.
Perform other duties as assigned by Spa leadership.
Job Requirements
Customer service experience is highly preferred.
High school diploma or equivalent.
Must be proficient with Microsoft Office.
Must be able to communicate effectively in a professional business environment.
Must have the ability to stand for 7 hours per day.
Ability to lift, carry, push, pull 30 lbs.
Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.
Job Type
Part-time
Job Classification
Hourly
Category
Administrative/Clerical, Spa and Health Club

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