Clinical Operations Manager

Company Name:
# Job Posting
Relocation assistance is available for this leadership opportunity in Evansville, IN!
Covance is currently seeking a Clinical Operations Manager for our Evansville, IN Clinical Research Unit. Covance offers extraordinary career opportunities to our employees. Here you will find a place to learn, grow, and achieve... a place to call your professional home. We provide the opportunity for a career with purpose in an environment that values achievement and supports a balance between personal and professional lives.
The Clinical Operations Manager will be responsible for management, administration, organization and conduct of the Study Operations department. Provides leadership, training, coaching and mentoring of clinical operation supervisors and staff.
The Clinical Operations Manager will:
Directly or indirectly supervise clinical operations technical and professional staff.
Ensure that all work is carried out in strict adherence with relevant protocols, SOP's, and in compliance with ICH/GCP guidelines. Ensure that Operations staff is trained and compliant with SOP's and Skills checks. Ensure that all training files are up to date and complete in accordance with SOPs and ICH/GCP.
Ensure that the scientific and medical standards provided are met.
Collaborate with Client Services with the development of client proposals.
Lead client visits and interactions as appropriate.
Initiate collaborative relationships with external institutions when protocol required.
Initiate procurement of external resources, consultants, or equipment when protocol required.
Develop strategies for efficient study conduct, data collection, subject management and safety monitoring and coordinate efforts interdepartmentally to accomplish these strategies.
Coordinate/collaborate P&L; departmental strategy.
Back up to Clinic Director as appropriate
Champion/drive implementation of new company initiatives in terms of process improvement or new technology related to clinical research.
Support management in assuring professionalism and adherence to company principles of Customer Service.
Demonstrate ability to lead by example and to encourage team members to seek solutions.
Ensure that the safety, welfare and dignity of subjects are not compromised.
Ensure that the staff is adequately trained to meet the quality standards and forecasted workload.
Ensure that the clinical staff maintains the highest levels of client service to both internal and external clients at all times.
Ensure that safe working environment is maintained and that safe working practices are employed.
Assist with the development of Operation's department budget.
Be responsible for all aspects of project related matters in agreement with client and supervisory personnel.
Make recommendations for timing, logistics, and feasibility for proposed studies.
Meet the overall schedule agreement with the client.
Ensure that appropriate cost monitoring systems are in place and that accurate project accountability is maintained.
Set standards, policies, and guidelines for the efficient management of clinical operations.
Instill in all team members the Company's commitment to quality and meeting the client's requirement without error, on time, every time.
Ensure that full and accurate data records are maintained.
Perform supervisory duties including but not limited to interviewing, hiring, training, intervention, discipline, and discharge of operations staff.
Coach and mentor staff. Initiates, plans and implements appropriate staff development programs.
Continuously seeks out new and better ideas, driving best practices.
Manage and supervise multiple positions and functions as required
Perform other duties as assigned
# Education/Qualifications
BS in science or medical field.
# Experience
8-10 years clinical research experience preferred.
At least 5-7 years of progressive and proven leadership responsibilities in a related business environment.
Minimum of 5 years supervisory experience.
Six Sigma Green Belt is preferred.
Additional experience may be substituted for education requirements.
# EEO Employer
Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran). Your confidentiality and privacy are important to us.
Business Title: Clinical Operations Manager
Requisition ID: 45587BR
Job Category: Clinical Research
Locations: USA - Atlanta, GA USA - Austin, TX USA - Baltimore, MD USA - Charlotte, NC USA - Chicago, IL USA - Columbus, OH USA - Conshohocken, PA USA - Dallas, TX USA - Evansville, IN USA - Gaithersburg, MD USA - Indianapolis, IN USA - Kansas City, MO USA - Nashville, TN USA - Newark, NJ USA - New York, NY USA - North Central USA - Princeton, NJ USA - Raleigh-Durham, NC USA - San Francisco, CA USA - Midwest USA - Nationwide USA - Northeast USA - South USA - West
Shift: 1

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