Business Support Specialist

Company Name:
Iron Mountain
Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers' data, no matter what format, location or lifecycle stage it's in and no matter where it's kept. We are more than 17,000 people strong and growing. We've been a trusted records management leader since 1951.
Responsible for providing support to functional areas of Finance and Administration including, program support, Billing and AR transaction support where required, general administration duties and all other duties as assigned. Position is critical to ensure efficient operation and compliance for all remaining territory administration functions and key support for the centralized teams in Collections, Accounts Payable and Billing.
Ensure compliance with Federal, State and local laws, as well as, Iron Mountain polices and procedures
Ensure data integrity
Build internal/external relationships through exceptional problem solving, ownership and follow-through
Perform office administration functions for the district(s) in the areas of telephone administration, maintaining business resumption plans
Process local billing transactions for exceptions that remain
Support efforts to continue implementing remedies to transition exceptions to central support teams
Coordinate programs and ensure consistent application of existing programs
Supporting general duties for the Territory Manager, Finance and Business Process
Projects as assigned
Assist in month end reporting requirements
Contribute to income and expense management
Ensure compliance with Federal, State and local laws, as well as, Iron Mountain policies and procedures
Set-up/ Support new accounts for billing, process credit/debit memos, process refund check requests and price work orders where required
Analyze problems, identify alternative solutions and project consequences of proposed actions, and implement recommendations in support of goals
Maintain adherence to standards
Must have superior computer skills
Communicate clearly and concisely, both orally and in writing
Establish and maintain effective working relationships
A positive, "can do" attitude with the ability to adapt to growth and change
Some college courses or post high school education required
At least 5 years of administrative experience
Requisition #: 2014-6689
Job Location(s): US - TN - Nashville
Category: Administration
Type: Full-Time
Work From Home (Virtual): No

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