Account Manager, ChurchSource (Telesales Representative)

Company Name:
HarperCollins Publishers
Job summary:
Represent HarperCollins Christian Publishing titles and church campaigns to pastors and church leaders, building relationships with churches by providing expert resource consulting and training.
Essential Responsibilities:
Church Sales:
Achieve territory revenue goals and individual church campaign sales goals.
Achieve overall ChurchSource revenue goals.
Sell all HCCP (and appropriate HCP) resources to church customers.
Convert church leads and prospects to customers.
Cultivate ongoing purchasing relationships with pastors and church leaders.
Create incremental revenue through upselling, custom opportunities, etc.
Work closely with Customer Service to ensure seamless communication with and service to churches.
Church Training:
Provide expert product knowledge and campaign consultation to church customers.
Conduct church training sessions and provide product support as needed.
Work Experience:
Direct sales, telesales
Customer service
Relationship building and lead cultivation
Customer training
Church campaigns
Education: B.A. in business, communications, or related field preferred
Industry Knowledge:
Church or ministry knowledge strongly preferred
Publishing industry knowledge helpful
Skills:
Sales and customer service
Ability to meet sales goals and deadlines
Familiar with MS Office Suite (especially Outlook)
Experience with CRM systems preferred
HarperCollins Christian Publishing is an Equal Opportunity Employer
Date: 2014-08-07
Country: US
State: TN
City: Nashville
Postal Code: 37214
Category: Sales

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