Clerical Support Representative
Overview
At Acceptance Auto Insurance, the backbone of our Claims organization is our Clerical Support Team. This team is focused on serving our customers and our claims team in a positive and efficient manner daily. With our current growth, Acceptance is adding additional team members to this important department.
Position Overview:
As a Clerical Support Representative, you will answer customer service calls to our Claims phone system ensuring that the customers' needs are brought to the attention of an Adjuster and inputting their information into our claims system promptly and efficiently. Additionally, you will perform tasks related to incoming and outbound mail, claims specific data entry, and requests from the claims adjusting staff, technical staff and our outside vendor partners.
As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.
Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.
Company Overview:
We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.
At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents.
Learn more:
Visit us at www.acceptanceinsurance.com
Responsibilities
Monitor the Claim Service Request System
Input and distribute checks
Monitor, index, and distribute faxes
Open, date stamp, scan and index incoming mail
Process underwriting requests
Monitor the email system
Answer phones for all customers
Additional duties as assigned
Qualifications
Basic reading, writing and mathematics skills.
Computer literate with the ability to learn software applications.
Professional verbal and written com
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
At Acceptance Auto Insurance, the backbone of our Claims organization is our Clerical Support Team. This team is focused on serving our customers and our claims team in a positive and efficient manner daily. With our current growth, Acceptance is adding additional team members to this important department.
Position Overview:
As a Clerical Support Representative, you will answer customer service calls to our Claims phone system ensuring that the customers' needs are brought to the attention of an Adjuster and inputting their information into our claims system promptly and efficiently. Additionally, you will perform tasks related to incoming and outbound mail, claims specific data entry, and requests from the claims adjusting staff, technical staff and our outside vendor partners.
As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.
Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.
Company Overview:
We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.
At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents.
Learn more:
Visit us at www.acceptanceinsurance.com
Responsibilities
Monitor the Claim Service Request System
Input and distribute checks
Monitor, index, and distribute faxes
Open, date stamp, scan and index incoming mail
Process underwriting requests
Monitor the email system
Answer phones for all customers
Additional duties as assigned
Qualifications
Basic reading, writing and mathematics skills.
Computer literate with the ability to learn software applications.
Professional verbal and written com
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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