Administrative Assistant

  Jenee Phillips



2005 23rd Avenue North, Nashville, TN 37208 615.679.6476 615.244.8240 jenee.phillips@yahoo.com



OBJECTIVE


To become a part of an organization that offers advancement towards self-growth


Draughons Junior College                                                     1979 – 1981



  • Associate’s in Secretarial


Glencliff High                                                                                 1975 – 1979 


 


COMPUTER SKILLS



  • Microsoft Office.

  • Lotus Notes

  • Sellstation


EXPERIENCE


Knowledge Services Temp Agency   09/23/2015 - present


Administrative Assistant – State of Tennessee


The main switchboard   operator, answers all incoming calls by third ring and transfers to the appropriate person. Handles multiple calls in a professional and courteous manner’


Takes a message if needed and forwards the message immediately to the appropriate staff member. Maintains an incoming and outgoing phone call log that identifies the purpose of the call


And the resolution, and maintains a sign in sheet for visitors to the office The phone log and sign in sheet are turned in monthly to management. Greets walk in customers professionally and


Assist with minor questions or calls the appropriate staff member for the customer as soon as possible to address the customer’s concerns or needs.


 


Data Driven Metric


 


All revenue deposits and all mail must be date stamped and distributed within one (1) business date of receipt Action Steps:  All Revenue Processing Center deposit received PPS must be date stamped


Within one (1) business day, and distributed to the respective PPS employees to be processed. (2) All outside and interdepartmental mail must be date stamped and distributed within one (1) business day;


(3) All deposits and mail must be date stamped correctly with no errors, to include all deposits being stamped with the correct date, and all mail being stamped with the correct date, (4) All faxes received must be date stamped upon receipt and distributed to the appropriate staff member the day they are received.


All licenses identification cards and license certificates must be mailed within 24 hours of receipt


 


Centennial Medical Center – Parthenon Pavilion                   03/16/2008 – Present


Utility Specialist/Food Service Assistant



  • Prep food trays for dietary needs

  • Deliver food to patient’s rooms; tray line

  • Food hostess and cashier


Regions Bank                                                                                 05/16/1996 –01/02/ 2008          


Document Review Specialist    2006-2008



  • Ordered and reviewed appraisals, flood certificates, title work as well as documents to satisfy collateral due diligence.

  • Resolved disputes with vendors and internal lending personnel for corrected documentation and completed daily procession logs for management.


Document Preparation Pre-Close Specialist     2005-2006                        



  • Received and reviewed loan documentation for closing.

  •  Entered the appropriated processing fees into the loan system

  • Sent loans to assigned document loan processor.


Loan Support Specialist              2003-2005



  • Coordinated the consumer loan work flow for the consumer loan processors and assigned loans

  • Set up loan alerts for special handling Entered specific loan products into the appropriate systems

  •  Faxed the documentation to the processing unit.


Senior Account Technician        1996-2003



  • Set up and maintained new accounts

  • Filed certificates of deposits documents and processed charge-offs

  • Prepared signature cards and legal documentation for imaging

  • Performed other related duties as requested or assigned.


Lockheed Support Systems                                                                 05/13/1994 – 03/10/1996


Data Entry Operator



  • Reviewed and keyed mail for the United States Postal Service for the St. Louis, Missouri site.


REFERENCES


Crystal Smith


Supervisor


Kroger Deli


615.573.9911


 


Thelma Manning


 


Nursing Tech


615.342.2499


 


Linda White


Administrative Assistant


Goodwill


615.977.5852


 


 


 

  • ID#: 105001
  • Location: Nashville, TN , 37208

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