Office Assistant

MargueriteMarie Moore 419-631-0352 | endever102012@yahoo.com  Core Strengths  Excellent oral, written, and interpersonal communication skills  Works well in a team environment and independently  Able to execute proper data entry when managing multiple programs simultaneously  Can establish and maintain good working relationships with clients and co-workers   Able to multitask, prioritize, and delegate goals in order to meet deadlines  Capable to take on new and challenging tasks on a day to day basis  Strives in fast paced and high volume environments   Can produce and implement training curriculum's  Expert customer service with face to face or telephone contact  Experienced in producing, implementing, and tracking cash management policies and procedures Experience  Star Lanes Polaris/Lucky Strike|Columbus, Oh | 3/2013-8/2016  Event Sales Manager and Administrative Assistant  Meet face to face and make phone contact with clients in order to assist with booking events  Input all details of clients' information in Salesforce to keep proper records of all interaction  Navigate up to 4 computer systems to properly build event contracts, send contracts for e-signature, and send payment links for deposit/final payment  Attend networking events and trade shows in order to build a client base and business relationships  Follow revenue plans set by company and reach personal/team based goals for earning commission  Make warm and cold calls in order to produce new business following National “touch plans”   Justify revenue for previous events and make sure all balance are paid in full  Maintain filing system and sales collateral for sales team to reference for clients  Provide all in house departments with weekly and daily event order's and schedules to properly staff and execute events  Affinion Group|Westerville, Oh | 1/2012-10/2012  Retention Specialist  Applied proper sales approach to retain customers calling to cancel their Identity Theft Protection  Navigated 4 plus computer systems, properly inputting members' data and payment information  Processed data to enroll new customers in Identity Theft Protection  Responsible for personal adherence, handle time, and quality expectations provided by project client in order to receive weekly/monthly/quarterly bonuses   2     AVI | Marysville, Oh | 7/2011-12/2011  Shift Supervisor  Trained/Managed up to 7 crew members, ensuring all company and department policies were withheld   Advanced product, customer service, and POS knowledge  Managed large amounts of currency, employee cash handling, variance policies, and proper data entry for daily deposits  Responsible for accurate decision making in high stress situations, including coaching and disciplinary actions when needed  Aramark | Columbus, Oh | 1/2010-8/2011  Lead Server/Barista  Properly prepped, cooked, served sandwiches, soups, specialty and espresso drinks per customer orders  Advanced product, customer service and POS knowledge  Received multiple reviews acknowledging level of dedication, customer service, and product knowledge  Responsible for logging inventory information and orders for products  Education  - Professional Bartending Institute (Columbus, Oh) Mixology/Bartending/Alcohol Serv-safe Certification - Ohio State University (Columbus, Oh) Musical Theater Major - Ashland University (Ashland, Oh) Hotel/Restaurant Management and Musical Theater, Assoc. of Arts-2004  Additional Skills   Microsoft Office              Salesforce  ReServe  Micros/My Micros  Outlook  Lotus Notes  Printer/Scanner/Fax  E-sign  Docu-sign  Payment Portals   Other work experience and references available 

  • ID#: 113228
  • Location: Nashville, TN , 37217

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