child support sr counselor, data entry, Q &A
Harriet L. Moore
PO BOX 280851
Phone (615) 983-1088
Message Phone (615) 515-6720
Objective: To find a career with a company with advancement opportunities.
Call Center Representative
Quality Control Specialist
Imaging Document Scanner
Insurance Claims Processor
Data Entry Clerk
File Records Clerk
11/2007 to Present
Working as a Child Support Program Specialist, Managing child support cases and applying knowledge of policies, procedures, and state and federal regulations to progress cases through the administrative and legal system.
06/2007 to 11/2007
Working under contract for TennCare as a Call Center Representative, answering inbound calls from TennCare members wanting to file medical and pharmacy appeals for services denied by TennCare, filing appeals to change health plans, finding solutions or referrals to health care coverage for uninsured Tennesseans that don't qualify to get Tenncare Coverage.
CNA \ CSC
04/2006 to 08/2006
Working in the document management department for company on a special project created for temporary employees, file prep, document processing and imaging document scanning were a part of daily duties.
Kelly Temporary Services
02/2004 to 06/2007
Employed by Kelly Services I have worked for several companies in the Metro Davidson Co. area for a number of years utilizing skills such as, data entry, imaging scanning, filing, copying, faxing , document processing, claims coding and quality control for companies that include: Regions Bank, CNA \ CSC, Cigna Health Insurance.
Robert Half International/ Office Team Staffing
01/2002 to 02/2004
Employed by Office Team, I held a two year seasonal position with United Way of Middle Tennessee as a office clerical clerk with duties that include but was not limited to: entering and updating information into computer system for donations to selected charities and filing documents into filing system was a part of daily responsibility.
The State of Tennessee
Labor and Workforce / Department of safety
Title and Registration Clerk 2
09/2000 to 02/2001
Employed by The State of Tennessee I worked in both the data entry and title and registration department entering data into computer system for updates and request for title and registration for motor vehicles. Filing and document processing was also a part of daily duties.
Sprint PCS Call Center
08/1999 to 09/2000
Working in a call center environment using multi line phone system, entering data for customer cellular phone activation, assisting with cellular phone setup and answering billing questions were a part of daily duties.
American General Life and Accident Insurance Company
04/1998 to 08/1999
Working in New Business department, entering data for existing and potential insurance applicants, editing polices and other general administrative tasks was a part of daily duties.
Dollar General Department Store
12/1997 to 04/1998
Working for Dollar General, I assisted in the setup of new store location with duties such as helping with floor setup. After store was completed I continued to work as a part time employee will getting computer training until finding full time employment.
Service Merchandise ( Records Center)
12/1995 to 12/1997
Working for Service Merchandise my job consisted of Alpha and Numeric filing of company records for entire store chain as well as researching and retrieval of documents for legal operations for company
General Equivalency Diploma
Nashville College of Medical Careers
Introduction to Computers and Office Procedures