Admin Assistant/receptionist/customer Service/Clerk

Roberta S. Graham

6565 Premier Dr. Apt f-6 Nashville, TN 37209

(615)-738-1953

robertagraham1214@gmail.com

Experience

New York & Company

Sales Associate                                                                                                                                                                    January 2012- Present

  • Ensure that each customer receives a greeting and aware of  product location and current promotions
  • Accurately and efficiently ring on registers and informing customers of daily promotions and exceeds quota for company sales credit applications.
  • Clothing Brand Ambassador assists with fashion and sizing selection
  • Resets store floor for sales and display merchandise

Department of Human Services

Eligibility Counselor                                                                                                                                                         July 2011-Nov. 2011

  • Interviewed and determined eligibility for social services programs such as Medicaid, Food Stamps, and Families First for Davidson county residents.
  • Used computer systems and databases to process and track documents and FileNet and ACCENT.
  • Re-scheduled appointments as needed, paperwork deadlines, filing, client contacts, and other work activities in a systematic and effective manner.
  • Seek and distributes information of community resources outside scope of required work in order to better help applicants for government assistance and ensure customer satisfaction.

Department of Human Services

Eligibility Clerk                                                                                                                                                                  May 2010-May 20 11

  • Collected and processed applications for Medicaid, Food Stamps, and Families First and various amounts of verifications to be submitted to caseworker for determined eligibility. 
  • Filed emergency applications for First Response May 2010 Flood and worked closely with FEMA.
  • Schedules appointments, completed paperwork deadlines, client contacts, and other work activities in a systematic and effective manner.

Wal-Mart Inc.

Cashier                                                                                                                                                                                  Oct. 2008- Nov.20 09

  • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, solid product knowledge and all other aspects of customer service.
  • Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

 

Education

Bachelor of Social Work                                                                                         South Carolina State University, Orangeburg, SC

Volunteer

McGruder FRC    Administrative Assistant                                                                                                                    January 2010- May 2010

  • Assist with Partnership Meetings preparation of all documents, develop employment
  • portfolio for clients, and provided service in the process for future events.
  • Received phone messages, delivered messages promptly and accurately, performed various office duties and produced precise meeting minutes when requested.
  • ID#: 71657
  • Location: Nashville, TN , 37208

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!