Administrative Assistant, Office Assistant,

arbara Shelbourne__________________________

2636 Combs Drive, Nashville, TN         (615) 525-6991         e-mail:



  • Microsoft Office Suite (Word, Excel, PowerPoint) --  60 wpm
  • Medical coding education (250 hours)
  • 20 + years Administrative Assistant - corporate experience
  • U.S. Air Force veteran



January 2013  –  November 2013   * College diploma:  Medical Administrative Assistant (emphasis medical coding & insurance) --  Tennessee College of Applied Technology  (Business Systems Technology)  Nashville, TN      


2008 – 2009    * TechSkills   * Nashville, TN                                                                         

Certificate: Health Services Series 10 – Advanced Physicians Coding, Advanced Facility Coding


1990 – 1993   * University of San Francisco   * San Francisco, CA

Degree:  Bachelor of Science – Organizational Behavior


1986 – 1989   * City College of San Francisco  * San Francisco, CA

Degree:  Associate of Arts – General Education



2009 – 2011   * Nashville, TN 

Various positions with the following agencies:  Spherion, Maxim Healthcare Solutions, Vaco.

  • customer service at The General and Emdeon
  • retention sales assistant at Genworth
  • outpatient registrar at St. Thomas-Baptist
  • reimbursement clerk at Accredo
  • health insurance agent at Physicians Mutual


1981 – 2006   * AT&T       * Oakland / San Francisco, CA

  • customer service representative (4 years)
  • residential network maintenance administrator (2 years)
  • various administrative assistant positions (19 years)



1975 – 1981 * United States Air Force    * U.S. various bases  * Osan Air Base,  Korea

  • Staff sergeant, administrative specialist staff support



Certified Billing and Coding Specialists (NHA-National Healthcareer Association),

Health Insurance Producer (Department of Commerce and Insurance –State of Tennessee)

  • ID#: 79101
  • Location: Nashville, TN , 37207

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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