Administrative Assistant


3201 Leawood Dr., Nashville, TN 37218 ♦ H: 615.775-3351 – M 615.780.0025 ♦





v Career-oriented professional with medical records management expertise and an unceasing desire to provide value-added outcomes for clients seeking mutually rewarding opportunities with a dynamic healthcare firm. 

v Quality-focused with outstanding attention to detail and works well under pressure.

v Capable of developing productive working relationships with clients, co-workers and management.

v Possesses extensive knowledge of administrative and clerical procedures and systems, typing 55 wpm.




Introduction to Medical Assisting • Medical Terminology • Medical Transcription • Medical Billing • Medical Law & Ethics • Medical Record Management • HIPAA • Patient Processing and Accessing • Electronic Health Records • Electronic Medical Records • Human Pharmacology • Medical Office Procedures with Software Applications • Office Accounting • Principals of Management Computer Information Systems • Interpersonal Professional Communication • Insurance Verification • Pathophysiology for Medical Office • Anatomy & Physiology • Health Care Coding




Ultimate Medical Academy – Tampa, FL                                                          4/2013

Medical Administrative Assistant (GPA: 4.0)

Courses Included: Introduction to Medical Administrative Assisting, Principles of Management and Information Systems, Medical Law & Ethics, Records Management, Accounting, Medical Practice Management Systems, Medical Terminology and Transcription, Pathophysiology, Pharmacology, Medical Coding I, Medical Coding II, Anatomy & Physiology for Allied Health Profession.


Remington College – Nashville, TN          Associates Degree in Criminal Justice               10/2010


National College of Business & Technology – Nashville, TN                                5/2008

Medical Billing & Coding, Pharmacy Technician, Medical Office Specialist




MEDICAL RECORDS                                                                                              1/2007 – 2/2007

Nashville Gastroenterology Consultants PC – Nashville, TN

  • Assembled, verified, typed and filed medical records for easier access by senior medical personnel, while preparing folders and maintaining records of newly admitted patients.
  • Reviewed medical records for completeness, placed records into standard order and filed in designated areas according to applicable alphabetic and numeric filing system.



2/2015 – 4/2015

Quality Staffing, Cigna HealthSpring Nashville TN

  • Maintained spreadsheets
  • Informed healthcare providers of availability or unavailability of medical records
  • Gathered patient information by collecting demographic information from a variety of sources; interacting with registration areas and physician offices; retrieving information from automated printer
  • Scan/fax documents
  • Attended regular meetings
  • Served and protected the hospital/healthcare community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and JCAHO standards
  • Maintained patient confidence by keeping patient records information confidential.


DATA ENTRY/HOSPITAL SUPPLY                                                                    4/1985 – 5/1985

Summit Medical Center/Donelson Hospital – Hermitage, TN

  • Compiled, sorted and verified the accuracy of data before it is entered.
  • Compared data with source documents, and re-entered data in verification format to detect errors.
  • Stored completed documents in appropriate locations.




Dr. Kelli Turner, DDS - Nashville, TN                                                                         7/2013 – 8/2013

  • Answer multi-line phone system
  • Schedule appointments, answer patient inquiries
  • Greeted patients, scan documents, pull patient charts, assisted administrative medical assistant.



Kroger Pharmacy, Nashville TN                                                                                   6/2007 -10/2007

  • Fill bottles with prescribed medications and type and affix labels
  • Answer phones, responding to questions/requests
  • Maintain proper storage and security conditions for drugs





Dollar Tree – Madison, TN                                                                                    5/2012 – 6/2013

  • Maintain an awareness of all promotions and advertisements, while creating a positive atmosphere by greeting and providing a pleasant, friendly shopping experience.
  • Accurately and efficiently ring on registers maintaining all cash and media.




United Methodist Agencies – Nashville, TN                                                              3/1986 – 4/1986

  • Answered telephones, directed calls and relayed messages.
  • Communicated with members of congregations, answering questions, disseminating or explaining information, taking orders, and addressing complaints.



Global Travel—Maitland, FL                                                                                 9/2013 – 9/2014

  • Booked plane tickets, hotels, cruises, car rental from home on commission basis.  Answer customers’ inquiries about travel
  • Worked closely with director/owner


AmTemps Staffing/Two Men And A Truck – Nashville, TN

          6/2015 – 8/2015

  • Handle in-coming calls from customers requesting moving services.
  • Transfer orders to dispatch department.



Cameron Staffing/Tennessee Women’s Care – Nashville, TN

          9/2015 – 12/2015

  • Filed paperwork in patient charts.
  • Created folders for new patients.
  • Responsible for safeguarding patient records.
  • Perform other clerical tasks such as answering phones, faxing, scanning.
  • Department errands.






  • ID#: 93964
  • Location: Nashville, TN , 37218

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