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Senior Program Manager, Customer Experience Insights |
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Senior Program Manager, Customer Experience InsightsNashville, TNAmazon.com Services LLC Customer Service & Call Center Job summaryAre you excited to use your process and research expertise, alongside customer obsession to solve some of the most painful issues our customers' experience? The Customer Escalation...... | |
Customer Experience Program Manager |
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Customer Experience Program ManagerNashville, TNAmazon.com Services LLC Customer Service & Call Center Job summaryWe hire the world's brightest minds, offering an environment in which they can relentlessly detect, design, and drive solutions to directly improve the Amazon customer experience....... | |
Communication Specialist |
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Communication SpecialistNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon's Mass Action Recovery Support (MARS) team acts as the centralized communications liaison between Amazon's Recovery and Business teams and Amazon's customers. The MARS mission...... | |
Business Intelligence Engineer, CS, Customer Experience |
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Business Intelligence Engineer, CS, Customer ExperienceNashville, TNAmazon.com Services LLC Customer Service & Call Center Job summaryThe Business Intelligence Engineer (BIE) is a core member of the America's Customer Service Customer Experience (CSCX) program team, who will routinely partner with our global...... | |
Process Improvement Specialist |
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Process Improvement SpecialistNashville, TNAmazon.com Services LLC Customer Service & Call Center The Security Risk Management (SRM) Team supports Amazon Worldwide Operations by providing security risk management and site risk classification support globally. Amazon is looking for a Process...... | |
Sr. Business Analyst , Shipping and Delivery Support |
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Sr. Business Analyst , Shipping and Delivery SupportNashville, TNAmazon.com Services LLC Customer Service & Call Center Job summaryShipping & Delivery Support (SDS) is a Customer Service organization enabling Amazon to become Earth's most customer-centric transportation provider by supporting multiple...... | |
Manager Customer Segmentation |
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Manager Customer SegmentationNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon is building the most innovative Business-to-Business (B2B) marketplace globally. Amazon Business (AB) represents an incredible opportunity to address a vast new market segment and customer...... | |
Sr. Program Manager |
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Sr. Program ManagerNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon Business is one of Amazon's fastest growing new initiatives, providing business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for...... | |
Sr. Business Intelligence Engineer, Science |
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Sr. Business Intelligence Engineer, ScienceNashville, TNAmazon.com Services LLC Customer Service & Call Center Have you ever thought about what it takes to deliver high quality customer service at optimal cost? What would you do to take one of the best customer service organizations in the world to the next...... | |
Associate Vendor Manager |
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Associate Vendor ManagerNashville, TNAmazon US Services LLC Customer Service & Call Center Amazon is seeking a talented individual to join their WorldWide Customer Service (WWCS) team within Global Outsourcing (GO). The pace of Amazon CS GO's innovation, launches, international...... | |
ACES Consumer Communications & Engagement Specialist |
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ACES Consumer Communications & Engagement SpecialistNashville, TNAmazon.com Services LLC Customer Service & Call Center Worldwide Customer Service (WWCS) Consumer ACES (Amazon Customer Excellence Systems) is a group of process improvement experts who are passionate about solving external and internal customer...... | |
Sr. Continuous Improvement Manager |
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Sr. Continuous Improvement ManagerNashville, TNAmazon.com Services LLC Customer Service & Call Center As part of Amazon mission to be the most customer-centric company, we are looking for the right people to help us to continue to improve our customer service processes, align them with customer...... | |
Sr, Continuous Improvement Expert |
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Sr, Continuous Improvement ExpertNashville, TNAmazon.com Services LLC Customer Service & Call Center As part of Amazon mission to be the most customer-centric company, we are looking for the right people to help us to continue to improve our customer service processes, align them with customer...... | |
Sr. Continuous Improvement Program Manager |
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Sr. Continuous Improvement Program ManagerNashville, TNAmazon.com Services LLC Customer Service & Call Center Are you passionate about driving process improvements with impact to global programs and customers? Do you like to develop relationships with cross-functional teams with the goal of creating...... | |
ACES BIE |
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ACES BIENashville, TNAmazon.com Services LLC Customer Service & Call Center Job DescriptionThe Amazon Customer Excellence System Team (ACES) has an immediate need for a creative and driven business intelligence engineer (BIE) with a passion for building systems that have a...... | |
Sr CSBA Anecdotes PM |
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Sr CSBA Anecdotes PMNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon strives to be the world's most customer centric company. As part of our vision to improve the customer experience with third party sellers, we offer a paid service called Customer...... | |
Continuous Improvement Expert |
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Continuous Improvement ExpertNashville, TNAmazon.com Services LLC Customer Service & Call Center The Customer Service (CS) Continuous Improvement Expert will assist with and drive continuous improvements with CS processes, align local priorities with customer requirements and partner with the...... | |
Head of Quality |
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Head of QualityNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service team is an essential part of that mission. We hire the world's...... | |
Senior Instructional Designer |
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Senior Instructional DesignerNashville, TNAmazon.com Services LLC Customer Service & Call Center The Worldwide Customer Service CSA Learning team is looking for an innovative Sr. Instructional Designer (Program Manager) to create high-quality and impactful learning experiences for a global...... | |
Sr. Continuous Improvement Expert |
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Sr. Continuous Improvement ExpertNashville, TNAmazon.com Services LLC Customer Service & Call Center The Customer Service (CS) Continuous Improvement Expert will assist with and drive continuous improvements with CS processes, align local priorities with customer requirements and partner with the...... | |
Technical Program Manager |
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Technical Program ManagerNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon's Customer Service (CS) department is seeking an experienced Technical Program Manager to join the team. The successful candidate will be a key member of the CS team, which is...... | |
Content Project Manager, C2S2 |
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Content Project Manager, C2S2Nashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon's Consumer Customer Service Support (C2S2) department is looking for an experienced Content Project Manager to deliver world-wide content for internal and external customers. You will...... | |
Senior Director, Digital Consulting and Community leader |
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Senior Director, Digital Consulting and Community leaderNashville, TNNTT DATA Services Customer Service & Call Center Req ID: 114359 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and...... | |
Sr. Program Manager, Self-service and Automation |
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Sr. Program Manager, Self-service and AutomationNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service team is an essential part of that mission. We hire the world's...... | |
Content Delivery Manager, C2S2 |
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Content Delivery Manager, C2S2Nashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon is hiring for a Content Delivery Manager to join our Consumer Customer Service Support team (C2S2) .You will partner with stakeholders to influence and negotiate priorities and lead a team...... | |
Senior Program Manager - Customer Insights |
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Senior Program Manager - Customer InsightsNashville, TNAmazon.com Services LLC Customer Service & Call Center Are you excited to use your process and research expertise, alongside customer obsession to solve some of the most painful issues our customers' experience? The Customer Escalation Insights...... | |
BI Engineer, Science |
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BI Engineer, ScienceNashville, TNAmazon.com Services LLC Customer Service & Call Center Have you ever thought about what it takes to deliver high quality customer service at optimal cost? What would you do to take one of the best customer service organizations in the world to the next...... | |
Sr. BIE |
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Sr. BIENashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the...... | |
Operations Manager, Amazon Business Customer Service |
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Operations Manager, Amazon Business Customer ServiceNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon Business Customer Service (ABCS) is seeking a dynamic and motivated leader to drive CS operations strategy for the customer service team. The individual will be responsible for operations...... | |
Sr. Manager - Quality |
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Sr. Manager - QualityNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service team is an essential part of that mission. We hire the world's...... | |
Operations Manager, Amazon Business Customer Service |
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Operations Manager, Amazon Business Customer ServiceNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon Business Customer Service (ABCS) is seeking a dynamic and motivated leader to drive CS operations strategy for the customer service team. The individual will be responsible for operations...... | |
Senior Transaction Coordinator |
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Senior Transaction CoordinatorNashville, TN
Customer Service & Call Center NEW!
Be accountable for assisting with transaction-related tasks and deliver exceptional service to company agents, perform tasks assigned to licensed transaction coordination and respond to questions...... | |
Manager, Digital and Device Command Center |
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Manager, Digital and Device Command CenterNashville, TNAmazon.com Services LLC Customer Service & Call Center How often have you had an opportunity to lead a Crisis Management team that is tasked with end-to-end management of global emerging issues? Do you have the drive to deliver multiple projects on...... | |
Business Analyst |
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Business AnalystNashville, TNAmazon.com Services LLC Customer Service & Call Center Earth's Most Customer Centric Company is seeking an experienced Business Analyst to join the Americas Customer Service Outsourcing team.This position will drive business insights across a...... | |
Customer Advocate |
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Customer AdvocateNashville, TN
Customer Service & Call Center NEW!
Support customer interactions and perform basic functions, serve as a front-line triage, support customers by counseling and educating them on procedures, monitor the Performance system, and...... | |
Administrative Assistant |
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Administrative AssistantNashville, TN
Customer Service & Call Center NEW!
Seeking an administrative assistant for a full-time, temporary role that will start out working remotely. Must have two years of experience as an administrative assistant and experience with Adobe...... | |
Sr. ACES Program Manager |
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Sr. ACES Program ManagerNashville, TNAmazon.com Services LLC Customer Service & Call Center Are you passionate about driving process improvements with impact to global programs and customers? Do you like to develop relationships with cross-functional teams with the goal of creating...... | |
Communication Specialist |
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Communication SpecialistNashville, TNAmazon.com Services LLC Customer Service & Call Center Amazon's Mass Action Recovery Support (MARS) team acts as the centralized communications liaison between Amazon's Recovery and Business teams and Amazon's customers. The MARS mission...... | |
Customer Service Representative |
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Customer Service RepresentativeNashville, TN
Customer Service & Call Center NEW!
Candidate will manage incoming calls, generate sales leads, identify and assess customers' needs to achieve satisfaction, and meet team sales targets and call handling quotas. Customer service...... | |
Customer Service Representative - Call Center |
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Customer Service Representative - Call CenterNashville, TN
Customer Service & Call Center NEW!
Remote-during-pandemic position for a call center customer service representative. Will process and support customer orders and inquiries, enter applications, and process trip/fuel or...... | |